- Accounting - Research Publications
Accounting - Research Publications
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ItemA Framework for Relationships in Outsourcing: Contract Management ArchetypesCULLEN, S ; Shanks, G ; Davern, M ; Wilcocks, L ; Bui, TX ; Sprague, R (HICSS, 2017)Outsourcing engagements are defined by contracts, but personal relationships drive success. In this paper, we propose a set of behavior archetypes and use them within four action-research cases that altered behavior to achieve positive outcomes. The results suggest that a successful outsourcing engagement can be derived through adaptation of well-considered behavioral approaches rather than contracting techniques.
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ItemEnablers and Mechanisms: Practices for Achieving Synergy with Business AnalyticsASADI SOMEH, I ; Wixom, B ; Davern, MICHAEL ; Shanks, GRAEME ; Bui, TX ; Sprague, R (HICSS, 2017)Business Analytics (BA) systems use advanced statistical and computational techniques to analyze organizational data and enable informed and insightful decision-making. BA systems interact with other organizational systems and if their relationship is synergistic, together they create higher-order BA-enabled organizational systems, which have the potential to create value and gain competitive advantage. In this paper, we focus on the enablers and mechanisms of synergy between BA and other organizational systems and identify a set of organizational practices that underlie the emergence of BA-enabled organizational systems. We use a case study involving a large IT firm to identify the organizational practices associated with synergistic relationships that lead to the emergence of higher-order BA-enabled organizational systems.
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ItemKnowledge matters: Restrictiveness and performance with decision supportDavern, MJ ; Kamis, A (ELSEVIER, 2010-11)
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ItemTowards an integrated view of IT value measurementDavern, MJ ; Wilkin, CL (Elsevier BV, 2010-03-01)
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ItemWhy did they do that? Variability in routine transactionsDavern, MJ ; Wilkin, CL ; Shoib, G (EMERALD GROUP PUBLISHING LIMITED, 2009)Purpose The purpose of this paper is to provide a frank reflection on the authors' journey in applying social theory to understand the routine use of a transaction‐processing system in a rich field context. Design/methodology/approach Inspired by a perplexing initial observation, the program of research moved quickly from one of more traditional positivist methods (experiments and surveys) to case study research. The case study involved observation and comparative analysis of the routine use of a reservation system across a large franchised accommodation chain. Findings As a reflective essay, the key findings relate to the research process itself. The essence of the findings is that applying social theory is itself a social process. Originality/value The paper finds that insight can come from understanding the routine use of IT as a social artefact, not just from studying crises or latest innovations.
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ItemMeasuring the effects of business intelligence systems: The relationship between business process and organizational performanceElbashir, MZ ; Collier, PA ; Davern, MJ (Elsevier BV, 2008-09-01)
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ItemDiagnosing decision qualityDavern, MJ ; Mantena, R ; Stohr, EA (ELSEVIER SCIENCE BV, 2008-04)
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ItemDecision Making in InsolvencyDAVERN, MICHAEL ; PARKES, ALISON ( 2006)