Academic Services and Registrar - Research Publications
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ItemBreaking out of Physical Teaching Spaces to Zoom Webinars: Online Reference Management Software Instruction at the University of Melbourne( 2018-02-15)An ePoster presented at the conference: VALA 2018: Libraries, Technology, and the Future. The University of Melbourne Library has transitioned from delivering instruction on reference management software via face-to-face workshops, to delivering 100% of non-discipline-specific reference management sessions online via Zoom webinars in semester 2 2017. In 2017 library staff presented a total of 29 Zoom webinars on Zotero, Mendeley and EndNote, both for beginners and advanced users. Library staff were trained in best practices for webinar delivery using an online guide and a peer-mentoring system, and in total 23 library staff members were involved in presenting webinars in 2017. The webinars were recorded to AARNet via Zoom cloud recording, making it easy to email the link to the recording to clients. In addition, the highest-quality recordings were uploaded to the library’s Vimeo account and embedded on library webpages. Recordings cater both for clients who have missed, or wish to review a session, and for staff wishing to learn more about a reference management tool, or how to deliver a webinar. Overall attendance numbers for reference management sessions increased in 2017 and feedback on the webinars gathered from clients via an online survey has been overwhelmingly positive. There are plans to expand the variety of library training sessions delivered via webinar in 2018.