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ItemResearch into Participant Experiences with NDIS Services During the COVID-19 Pandemic (Part 1)Morello, R ; Smith, L ; Lawford, B ; Hinman, R ; Bennell, K (National Disability Insurance Agency, Australian Government and The University of Melbourne, 2021)The purpose of this research project was to give participants, their families and carers a chance to share their experience interacting with the NDIS during the COVID-19 pandemic. 2,391 NDIS participants, family members or carers completed the survey. Of the respondents that had a phone or video based plan review during the pandemic, most were happy, found the technology safe and easy to use and were comfortable communicating over the phone or video. Nearly half said they would likely choose a plan review by phone or video in the future. Of the respondents that were offered a plan extension, most were happy and four in five said they would like the option for plan extensions to continue. Due to the continuing risk of COVID-19 in the Australian community, the NDIA have extended some of the support measures and mechanisms in place to help providers and participants safely deliver and receive supports as we adjust to ‘COVID normal’. In addition, the NDIA have been working with other government agencies and states and territories to ensure State emergency plans are more inclusive of people with disability and to share and discuss initiatives to help respond to issues in the future.
ItemParticipant Experiences with National Disability Insurance Scheme Funded Allied Healthcare Services During COVID-19Lawford, B ; Bennell, K ; Hinman, R ; Morello, R ; Oliver, K ; Spittle, A (The University of Melbourne in collaboration with the National Disability Insurance Agency, 2021)The aim of this study was to investigate, via an online survey, the experiences of NDIS participants, or their parents/carers, when accessing NDIS funded allied healthcare support during the COVID-19 pandemic.
ItemTelehealth by allied health practitioners during the COVID-19 pandemic: An Australian wide survey of clinicians and clientsFilbay, S ; Hinman, R ; Lawford, B ; Fry, R ; Bennell, K (The University of Melbourne, 2021-04-21)