Architecture, Building and Planning - Research Publications

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    Digitization of Construction Claim Management: The Case of Additional Cost Claims
    Ali, B ; Aibinu, A ; Paton-Cole, V (Deakin University, 2021)
    Claims management is recognized as a complex phenomenon that often leads to disputes between contracting parties. A contractor can claim for many reasons including additional cost. Additional cost claims allow the contractor to recover cost occurred due to several reasons such as delays and/or disruptions, variations and escalations, which evidently result from events beyond the conditions of contract and control of contractors. However, the submission and evaluation of such claims is a challenging task for construction stakeholders because of the existing issues in the management of these claims using traditional approaches. Hence, there is a need realized by industry practitioners for shifting the traditional claim management process of these claims to a digital environment. This need can be fulfilled by a forthcoming Information and Communications Technology (ICT) platform such as Building Information Modeling (BIM). Therefore, in this research effort has been made to utilize BIM for effective management of claims for an additional cost that frequently occur in construction projects. To start with, issues in traditional claims management process of construction cost claims are identified, which is followed by development of a framework for a new system named as BIM - Based Cost Claims Management System (B-CCMS). Grounded on the Application Programming Interface (API) provided by one of the BIM software (Autodesk Revit), a plugin named B-CCMS is proposed for working of the developed system. The proposed system is expected to solve the identified issues in the management of additional cost claims, especially those related to documentation, time, resources, cost, presentation and impact. This will result in quick and transparent settlement of additional cost claims making it less prone to disputes between contracting parties.