Architecture, Building and Planning - Research Publications

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Mobile Communication Technologies and the Work-Life Balance of Construction Managers

FRANCIS, V ; DAVIS, H ; VAZ-SERRA, P (Royal Institution of Chartered Surveyors, 2016)

The work-life balance of construction managers is precarious due to long work hours and high levels of work-family conflict (WFC). The impact of mobile communication technologies (MCT), such as the mobile phones and tablets, on WFC has not been researched in construction. Research suggests that their use contributes to the blurring of work and non-work boundaries, making it easier for work to intrude on home activities. This research examined the effect of MCT usage on the WFC of Australian construction site managers. An online survey of site management staff with a national construction company ascertained WFC and MCT usage and investigated psychological attachment to work, segmentation preferences (between home and work) and segmentation supplies. Respondents who had higher levels of WFC worked longer hours and extended their work time by using MCTs at home for work. However, they did not perceive MCTs to be useful for their job and overall, a pattern of MCT devices interfering in home life was apparent. Younger workers considered themselves technologically savvy and used more MCT devices at home for work demonstrating that, if correctly configured, MCTs may allow workers to better manage their work and home boundaries. Future research in the area is discussed.