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ItemIndonesian medical interns’ experiences and self-perceptions of competency development during their internship yearLanuma, Eddy Kartadjukardi ( 2018)This thesis focuses on the experiences of Indonesian medical graduates and their perceptions of the development of their own competency whilst undertaking a one-year medical internship program. The Indonesian medical curriculum has undergone significant changes in the last decade that have been concurrent with increasing demands for qualified medical practitioners. Under the current system, new graduates are required to complete eight months of internship training in a public hospital and four months of training in a primary health care centre before they qualify for independent practice. This research is the first, in the Indonesian context, to explore interns’ experiences and the factors that influence internship outcomes. It also contributes to addressing a large gap in our understanding of how internship programs function and the challenges they face within resource-constrained low- and middle-income countries (referred to collectively as lower-income countries hereafter). The thesis is based on a mixed quantitative and qualitative research design that collected primary data in Indonesia from 2013 to 2014. The quantitative component was conducted in 22 out of the 27 Indonesian provinces that run internship programs. The self-perceived competency of 970 interns was assessed both pre- and post- internship. For the qualitative component, a case study approach was applied to gain insight into interns’ experiences before and after their four-month placements in primary health care centres and their eight-month placements in hospitals. In the qualitative interviews, 13 interns were asked to describe their perceptions of their competency development during their internship year, their changes in competency, and the factors that were most influential in shaping competency development. Eight intern mentors were also interviewed to gain insight into how well the internship program achieved its objectives, and to understand mentors’ relationships with, and attitudes towards interns. The findings of the pre- and post-internship surveys indicated that interns perceived generally increased confidence in their core competencies compared to their pre-internship baseline. However, interns’ attributes, such as educational background, personal characteristics and the province they were posted to for internship training, had no significant impact on their perceptions of pre- and post-internship competency. While the survey results indicated that interns generally felt better equipped to undertake general practice at the end of their internships, the qualitative data revealed a range of factors that influenced the degree to which interns felt they could maximise their competency development during the internship year. Interns identified both personal attributes and systemic factors as being influential in shaping the success of their internship. Interns perceived that the process of developing competencies during internship required cultural competency and effective communication with the Internship Committee, mentors, senior staff at internship training placements, patients, and patients’ families and communities. Additionally, the study documented how systemic factors, such as health facility infrastructure, quality of mentorship and health centre management, positively and negatively affected interns’ motivations and experiences in developing their competencies. This thesis makes important contributions to the study of internship programs in Indonesia and in lower-income contexts more broadly. Firstly, it identifies and discusses the significance of the broad health system conditions within which internship programs are situated and how this influences their success. Secondly, it highlights the need for a standardised national internship curriculum to improve internship experiences, as well as a curriculum that can respond to differing levels of learning opportunities within a health system that has varied levels of infrastructure and human resources. Thirdly, my analysis involved the adaptation and application of Deci et al.’s self-determination theory (1) to intern motivation in the Indonesian context. This revealed that, for cultural reasons, Indonesian interns are more inclined to develop extrinsic motivation to practice medicine in their internship year, rather than the intrinsic motivation that is assumed to dominate in Western studies of intern motivation. The thesis also provides practical recommendations for strengthening Indonesia’s current internship program to better achieve its objectives and to respond to the experiences and perceptions of interns. These include: developing a more effective communication strategy between the different stakeholders involved in the program, increasing interns’ cultural competency, improving the infrastructure at internship training centres, developing protocols for ensuring patient safety, improving the quality of mentoring, and stipulating clear guidelines that ensure good-quality management structures at internship training centres.