School of Culture and Communication - Research Publications

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    What our survey found about effective COVID-19 communications in Asian Australian communities
    Shin, W ; Song, J (Asia Institute, University of Melbourne, 2021-02-12)
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    South Korea and Australia: 60 years of diplomatic history, 110 years of human stories
    Song, J ; Gustafsson, R ; Choi, D ; Shin, W (Asia Institute, University of Melbourne, 2021-11-05)
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    When Facebook Becomes a Part of the Self: How Do Motives for Using Facebook Influence Privacy Management?
    Kang, H ; Shin, W (FRONTIERS MEDIA SA, 2021-12-16)
    This study examines how three different motivations for using an SNS (i.e., self-expression, belonging, and memory archiving) influence multi-facets of privacy boundary management on the platform mediated by self-extension to it. In recognition of the fact that information management on SNSs often goes beyond the "disclosure-withdrawal" dichotomy, the study investigates the relationships between the three SNS motives and privacy boundary management strategies (i.e., collective boundary and boundary turbulence management). An online survey with Facebook users (N = 305) finds that the three Facebook motivations are positively correlated to users' self-extension to Facebook. The motivations for using Facebook are positively associated with the management of different layers of privacy boundaries (i.e., basic, sensitive, and highly sensitive), when Facebook self-extension is mediated. In addition, the three motives have indirect associations with potential boundary turbulence management mediated by Facebook self-extension. Extending the classic idea that privacy is deeply rooted in the self, the study demonstrates that perceiving an SNS as part of the self-system constitutes a significant underlying psychological factor that explains the linkage between motives for using SNSs and privacy management.
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    What social media platforms can and should do to build young Asian Australians’ resilience against online racism
    Wang, WY ; Song, J ; Shin, W (Asia Institute, University of Melbourne, 2021-11-29)
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    Global Sentiments Surrounding the COVID-19 Pandemic on Twitter: Analysis of Twitter Trends.
    Lwin, MO ; Lu, J ; Sheldenkar, A ; Schulz, PJ ; Shin, W ; Gupta, R ; Yang, Y (JMIR Publications, 2020-05-22)
    BACKGROUND: With the World Health Organization's pandemic declaration and government-initiated actions against coronavirus disease (COVID-19), sentiments surrounding COVID-19 have evolved rapidly. OBJECTIVE: This study aimed to examine worldwide trends of four emotions-fear, anger, sadness, and joy-and the narratives underlying those emotions during the COVID-19 pandemic. METHODS: Over 20 million social media twitter posts made during the early phases of the COVID-19 outbreak from January 28 to April 9, 2020, were collected using "wuhan," "corona," "nCov," and "covid" as search keywords. RESULTS: Public emotions shifted strongly from fear to anger over the course of the pandemic, while sadness and joy also surfaced. Findings from word clouds suggest that fears around shortages of COVID-19 tests and medical supplies became increasingly widespread discussion points. Anger shifted from xenophobia at the beginning of the pandemic to discourse around the stay-at-home notices. Sadness was highlighted by the topics of losing friends and family members, while topics related to joy included words of gratitude and good health. CONCLUSIONS: Overall, global COVID-19 sentiments have shown rapid evolutions within just the span of a few weeks. Findings suggest that emotion-driven collective issues around shared public distress experiences of the COVID-19 pandemic are developing and include large-scale social isolation and the loss of human lives. The steady rise of societal concerns indicated by negative emotions needs to be monitored and controlled by complementing regular crisis communication with strategic public health communication that aims to balance public psychological wellbeing.