School of Culture and Communication - Research Publications
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ItemRobot death care: A study of funerary practice(SAGE PUBLICATIONS INC, 2021-07)Across the globe, human experiences of death, dying, and grief are now shaped by digital technologies and, increasingly, by robotic technologies. This article explores how practices of care for the dead are transformed by the participation of non-human, mechanised agents. We ask what makes a particular robot engagement with death a breach or an affirmation of care for the dead by examining recent entanglements between humans, death, and robotics. In particular, we consider telepresence robots for remote attendance of funerals; semi-humanoid robots officiating in a religious capacity at memorial services; and the conduct of memorial services by robots, for robots. Using the activities of robots to ground our discussion, this article speaks to broader cultural anxieties emerging in an era of high-tech life and high-tech death, which involve tensions between human affect and technological effect, machinic work and artisanal work, humans and non-humans, and subjects and objects.
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ItemThe disposition of the destitute(Council to Homeless Persons, 2019)The final disposition is a term used by people in the funeral industry to refer to the burial or cremation of a dead person. The final disposition is a profoundly important event, not simply a pragmatic or material process, and its significance is expressed through ritualised performances. The disposition and its rituals are shared and communal, involving ceremonies attended by the deceased’s family, friends, and community, whilst less indirectly the disposition is shared by wider social norms and values around the proper treatment of the deceased body. Although the disposition is common to us all, then, it is also a personalised event in which the particularity of the life lived is recognised. Similarly, the place of interment, whether body or ashes, is named and marked to recognise the individual life of the deceased. Places of interment are thus not only identified, but are also accessible to family, friends and community, for the purpose of ongoing visitation and remembrance.
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ItemNo Preview Available‘Don’t mess with my algorithm’: Exploring the relationship between listeners and automated curation and recommendation on music streaming services(University of Illinois Libraries, 2022-01-01)Given access to huge online collections of music on streaming platforms such as Spotify or Apple Music, users have become increasingly reliant on algorithmic recommender systems and automated curation and discovery features to find and curate music. Based on participant observation and semi-structured interviews with 15 active users of music streaming services, this article critically examines the user experience of music recommendation and streaming, seeking to understand how listeners interact with and experience these systems, and asking how recommendation and curation features define their use in a new and changing landscape of music consumption and discovery. This paper argues that through daily interactions with algorithmic features and curation, listeners build complex socio-technical relationships with these algorithmic systems, involving human-like factors such as trust, betrayal and intimacy. This article is significant as it positions music recommender systems as active agents in shaping music listening habits and the individual tastes of users.
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ItemNo Preview Available‘Death by Twitter’: Understanding false death announcements on social media and the performance of platform cultural capital(University of Illinois Libraries, 2019)In this paper, we analyse false death announcements of public figures on social media and public responses to them. The analysis draws from a range of public sources to collect and categorise the volume of false death announcements on Twitter and undertakes a case study analysis of representative examples. We classify false death announcements according to five overarching types: accidental; misreported; misunderstood; hacked; and hoaxed. We identify patterns of user responses, which cycle through the sharing of the news, to personal grief, to a sense of uncertainty or disbelief. But we also identify more critical and cultural responses to such death announcements in relation to misinformation and the quality of digital news, or cultures of hoax and disinformation on social media. Here we see the performance of online identity through a form that we describe, following Bourdieu as ‘platform cultural capital’.
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ItemNo Preview AvailableSynchronizing multi-perspectival data of children's digital play at home(ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD, 2022-07-03)Studying digitally mediated play presents challenges in terms of how to view and record both the on-screen action and player’s bodies in physical space. Carrying out this research in a socially and technologically diverse range of family households poses further challenges, common to ethnographic media research in general. In this paper, we describe a method for generating richly detailed views of 6–8 year old children’s digital play with the game Minecraft, on a range of devices and in a range of household configurations. We explain the process undertaken in our own research, highlighting the need for flexibility and a collaborative approach between participants and researchers. We argue that collecting multi-perspectival recordings of digital play provides data that has the potential to greatly aid understanding of digital playworlds.
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Item"Adapt or Die": The funeral trade show as a site of institutional anxiety(Routledge, 2019-06-11)Funeral directors shot themselves in the foot over cremation, and cemeteries got splattered with the blood.
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ItemAutomating Digital Afterlives(Oxford University Press, 2021-08-26)The question of how the dead “live on” by maintaining a presence and connecting to the living within social networks has garnered the attention of users, entrepreneurs, platforms, and researchers alike. In this chapter we investigate the increasingly ambiguous terrain of posthumous connection and disconnection by focusing on a diverse set of practices implemented by users and offered by commercial services to plan for and manage social media communication, connection, and presence after life. Drawing on theories of self-presentation (Goffman) and technological forms of life (Lash), we argue that moderated and automated performances of posthumous digital presence cannot be understood as a continuation of personal identity or self-presentation. Rather, as forms of mediated human (after)life, posthumous social media presence materializes ambiguities of connection/disconnection and self/identity.
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ItemNo Preview AvailableDigital housekeepers and domestic expertise in the networked home(Sage Publications, 2015-11-01)This article examines the distribution of expertise in the performance of ‘digital housekeeping’ required to maintain a networked home. It considers the labours required to maintain a networked home, the forms of digital expertise that are available and valued in digital housekeeping, and ways in which expertise is gendered in distribution amongst household members. As part of this discussion, we consider how digital housekeeping implicitly situates technology work within the home in the role of the ‘housekeeper’, a term that is complicated by gendered sensitivities. Digital housework, like other forms of domestic labour, contributes to identity and self-worth. The concept of housework also affords visibility of the digital housekeeper’s enrolment in the project of maintaining the household. This article therefore asks, what is at stake in the gendered distribution of digital housekeeping?
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ItemDeath and the Internet: Consumer issues for planning and managing digital legacies (2nd edition)(Australian Communications Consumer Action Network, 2017-12-01)
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ItemMethodological and ethical concerns associated with digital ethnography in domestic environments: participation burden and burdensome technologies(Palgrave Macmillan, 2016)This chapter reflects on methodological and ethical issues arising in a digital ethnography project conducted in domestic environments. The participatory aims of the methodological approach required participants to produce a series of videos exploring domestic digital environments. The videos were then uploaded using an ethnographic software application. Early in the project it became evident that researchers had limited control over important aspects of the technology, and that the technology itself was having disruptive effects in households. Further, although the study was designed to be engaging and playful for participants, the tasks of producing the videos was perceived by some participants as requiring onerous levels of creativity and digital media literacy. The chapter discusses these methodological and ethical issues, and how they were largely resolved.