Faculty of Education - Theses

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Author: Malabello, Giordana × End date: 1999 × Start date: 1990 × Type: Masters Research thesis × Subject: Teachers ×

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    The experience of Gordon's effectiveness training model and the discovery of "mirroring": a personal narrative
    Malabello, Giordana ( 1994)
    Gordon's effectiveness training (ET) model of communication, as experienced by the author, is presented as a personal narrative in the form of a condensed and edited journal. Teacher effectiveness, in terms of having effective communication dynamics with learners, is examined through a review of past research, the author's ET experience, and reflection. The effects of the teacher/learner relationship upon the learner's motivation to learn are discussed. The ET journal includes descriptive experiences, class notes, reflection, extracts, of tape transcripts, and verbal exchanges, in order to reflect understandings, changes in thinking, changes in attitude, changes in communication dynamics, and the results of these changes. As a result of the ET experience, and in collaboration with the course instructor, the author devised a series of worksheets for training use (offered as appendices) with modifications to the original ET model. Modifications include: the addition of the skill of mirroring, as an alternative to praise and blame; and, the concepts of rage stage, and memory trigger, as necessary adjuncts to Method III, that is "win-win", problem solving. These modifications are regarded as essential to the successful implementation and maintenance of ET skills. Effectiveness training is promoted as a valid and useful tool in developing effective communication skills for teachers in order to enhance their ability to motivate learning.