Faculty of Education - Theses

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Author: Nguyen, Huong Thi Lan × End date: 2009 × Start date: 2000 × Type: Masters by Coursework & Shorter thesis ×

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    Identifying the training needs of the heads of departments at a newly established university in Vietnam
    Nguyen, Huong Thi Lan ( 2009)
    There has been an absence of research into professional development of academic middle-level managers in higher education generally, and in developing countries and Vietnam particularly. This research aims at identifying the training needs of the Head of Departments (hereby referred to as HODs) at a newly established university in Vietnam in order to close this gap. The research methods adopted in this research are integrative research reviews, document analysis, and semi-structured interviews. The findings from this research suggest that the training needs of the HODs are totally based on the HODs’ specific roles, the set of qualities desired of them from stakeholders, and their current knowledge and practice. While the HODs in developed countries mainly want to improve their cognitive capabilities, the HODs in the case study have the strongest training needs in generic and role specific competencies. The main conclusion drawn from this study is the HODs’ performance is influenced significantly by not only their competencies and capabilities but also by their organizational contexts. This thesis recommends that to enhance the HODs’ performance, apart from providing them with training, appropriate organizational and human resources policies must be developed and implemented. By doing so, the university would be able to maintain a good fit between the university’s development needs and the HODs’ hierarchy of needs, such as career development, thereby significantly enhancing the HODs’ performance.