Faculty of Education - Theses

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    Compassionate leadership in schools
    Swann, Russell S ( 1997)
    This thesis explores two concepts - compassion and leadership - and their relationship to success in suburban schools of an Australian city. Compassion is a concept - an over-arching value - that is, for most people, not immediately associated with leadership. Compassion involves more than sentimental pity for another. It also involves passionate action directed towards the relief of suffering by another. Increasingly, leadership of many organisations is being seen in far more complex terms than personality or a particular situation. The important role that the values an individual brings to their organisation, and the connection of those values to success, is emerging. Compassion is a key value that is thought to be underpinning much successful leadership. The literature underpinning both compassion and leadership are reviewed. The purpose of this study is to find out what it is that principals do in exercising compassion in schools, how that compassion affects success in the school and what life influences may have caused a principal to develop compassion. Compassionate leadership by principals is studied through the development of a model which connects eleven elements of compassion - celebrative, passionately active, justice-making, benevolently loving, creative, non-elitist, networking, transpersonal, pain relieving, transcendent and fun-filled - with the four leadership frames of Bolman and Deal (1991) - the structural, human resource, political and symbolic. A questionnaire developed from this framework provides a quantitative method to find out about compassionate leadership, in particular, how those compassion elements are influenced by the four leadership frames. This quantitative approach augments a qualitative approach which involved eighteen in-depth, semi-structured interviews concerning compassion on the part of the principal during a critical incident in the life of the school. The qualitative approach of Miles and Huberman (1994) is used to better understand the interview transcripts. The quantitative and qualitative data are then synthesised. The compassionate leadership model suggested has strong statistical support that shows the relative contribution of each leadership frame to each compassion element. For example, it is shown that the celebrative element of compassion is contributed to most by the symbolic and political leadership frames and that two of the principals in the study showed clear evidence of acting in both political and symbolic ways when celebrating the lives of dead students. This may be helpful in guiding leaders to improve their compassionate stance. The relative contribution of each element in the model to compassion is suggested, with the four most important compassion elements identified as: transpersonal, pain relieving, passionately active and benevolently loving. Success in each of the schools studied is shown to have been influenced by compassionate action on the part of the principal and a number of compassion-developing influences in the lives of the principals studied are identified, such as key adults, early personal struggle and service to others at an early age. It is recommended that the compassionate leadership model be used by leaders, in conjunction with context-rich qualitative data for specific individuals, to reflect upon, and self-appraise, their own behaviour. The model can also be used as part of course work preparation of potential leaders. Recommendations for future studies include seeking student views on compassionate leadership, investigating gender differences more closely, and finding out about compassionate leadership in other cultural contexts.
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    The use of program clarification to support policy development and implementation
    Teng-Kerrison, Jenny L.S ( 2000)
    Program development through program clarification is an emerging field for evaluators committed to developing responsive and clear program designs. In this study, the use of program clarification approaches, designed to assist implementation of a major policy change, was explored at a policy and service level of an organisation. A new service delivery program (SDP) was the focus of program clarification, which was conducted in two phases. In Phase I (policy level), the main aim was to make the essential features of the SDP explicit to those responsible for system level change. This was achieved through evaluability assessment, during which document analyses, 12 semi-structured interviews with senior managers, and a group interview with service site managers were conducted. This resulted in the development of a clear, policy level, program logic model. Phase I revealed a need for the policy level program to be translated at the service sites. Phase II (service level) was conducted to assist managers at one service site in the development of a SDP implementation and monitoring plan, through the use of program logic and participatory approaches. Reflective practice and a small-scale study conducted by the researcher revealed that the program clarification approaches were useful, especially at the service site level where a high degree of stakeholder participation was achieved. This study focused on one organisation and one service site, thus, its findings cannot be generalised. Nonetheless, this study is one of very few which has attempted to apply program clarification techniques at both system and delivery levels, and to link the findings at these levels.