Faculty of Education - Theses

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    Management development strategies and their contribution to organizational learning
    Timma, Hilary F ( 1998)
    This study investigates the role of frontline managers in bringing about change in the workplace and the ways in which the learning needs of these managers can be supported in a production environment. Within the context of economic reform and technological change, as discussed in the literature, a group of frontline managers from a rural food production company was interviewed. Their responses are discussed, in light of the current understanding of the importance of the development of the workplace as a learning environment and the valuable contribution that all forms of learning, including formal and informal learning experiences, can provide. The fieldwork indicates that the "culture" of the workplace dictates and influences the types of learning that are recognized as legitimate and, therefore, considered valuable. Whilst training opportunities for managers have been made available within the organization, these have not been specifically planned for individuals, but rather have been in response to the organization's perception of developing generic management skills. The thesis concludes that frontline managers, whilst playing a central role in bringing about positive change within the workplace, need support to develop appropriate skills and it is also clear that recognition must be given to the role of all employees, not just managers, in contributing to the development of a long-term enterprise vision.
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    A Review of the changes necessary to ensure the successful implementation and maintenance of a competency based training and assessment program into the Australian Customs Service
    O'Neill, Jillian M.L ( 1995)
    This review examines the changes necessary to to ensure the successful implementation of competency based training and assessment into the Australian Customs Service as recommended by the "Review of the Australian Customs Service and Australian Customs Service - Report of the Consultancy for a Human Resource Development Plan" completed in November 1993.
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    Guiding, guiding : constructing leadership for young women
    Wightwick, Felicity ( 2001)
    Guiding Guiding, Constructing Leadership for Young Women by Felicity Wightwick seeks to answer the research question: To what extent are young women's perceptions of leadership experiences shaped by formal training?' The reactions of several young women from Guides Australia to their leadership experiences, in particular the Guides Australia/BHP Young Leader (Leading Edge) seminar held in July 1999, are explored. Although the number of participants is small and therefore the findings limited, some interesting and worthwhile themes emerged from the research. This includes a leadership model that provides a possible structure upon which training that seeks to further the concept of community capacity building could be based.
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    Training needs of small business
    Breen, John Patrick ( 1990)
    Research in the area of Small Business has regularly pointed to the high failure rate, especially for those businesses in their early years of operation. These studies frequently recommend the need for more training of the small business owner/manager. If training is to be successful it must address a need which has been observed. To enable the training of the small business owner/manager to be more effective their needs must be ascertained. This study examines a sample of small business owner/managers and their attitudes to and requirements for training. Small business owner/managers were questioned about their present and desired levels of knowledge, skills and attitudes relating to small business management. By making a comparison of the desired levels with present levels the most commonly occurring gaps in owner/managers' knowledge, skills and attitudes were identified. These have been defined as training needs of this group. These needs are further categorised according to the profiles of the owners. From the survey results training needs have been identified and target groups highlighted for improved marketing of courses by the various providers of small business training.