Faculty of Education - Theses
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ItemFace-to-face : cross-cultural communication with Somali-speaking parents( 2008)This research thesis reports on an investigation of cross-cultural communication at one Victorian primary school, at which the linguistic and cultural backgrounds of the staff and a sizeable proportion of the parents differ markedly. This qualitative, case study investigated the perspectives of one group of parents, all from a Somali speaking background, and school staff about the current levels of cross-cultural communication and how these key stakeholders believed home/school links could be improved. Data for this investigation were gathered from parent participants through group and individual interviews, some of which were conducted in Somali with the assistance of a bilingual research assistant. Consideration of these participants' vulnerable social status (Liamputtong, 2007), was an important aspect of this research process thus ensuring these parents, seldom heard within the school environment, had the opportunity to express their opinions and relate their experiences of cross-cultural communication with school staff. The data collection process, therefore, provides a model for excellent cross-cultural communication between an institution, such as a school, and a marginalised parent community. Written questionnaires, comprising open-ended and some ranked questions were used to investigate staff perspectives of cross-cultural communication. This was followed by a group interview with some staff members in which issues were discussed with greater depth. This research project revealed that the low-levels of cross-cultural communication noted at this school are not an indication of the level of goodwill held by Somali-speaking parents and school staff. On the contrary, all participants expressed a strong desire to learn more about the other and for communication levels to improve, recognising the importance of strong home/school links in improving educational outcomes for students. Through the suggestions, opinions and experiences of participants, a series of recommendations are made in this report, so that the momentum of improved communication, initiated by the research project, might be continued at the school, or within similar educational contexts.
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ItemLiteracy, thinking and engagement in a middle years classroom community of philosophical inquiry: a reflection on practice( 2006)I present the introduction and concluding chapter in the first person in an ontological acknowledgement of self as one who practised my profession and reformed my practice, and who has reflected on my practice as a teacher, as a researcher, and as teacher-researcher. I wrote the other chapters in the formal language of the third person to assist me in developing some degree of objectivity about my practice; it served as a constant reminder to me that I was writing about something that could be considered, to some degree, as other than myself. I was investigating a teacher's practice, my past practice, and as such I strove for a non-egocentric assessment, yet acknowledge that it was my practice at a unique time in my career, a period through which my practice has now grown. This reflection on- practice was not easy, either intellectually or emotionally, and I needed to constantly remind myself that I could be simultaneously a merciless critic, and an empathic one. I moved from the role of teacher to researcher and into teacher-researcher as the moment required and used the third person to present my experience from these perspectives as seemed most appropriate and for presenting the narrative elements of the lived moment. I concluded by uniting those three perspectives into the one, whole self and so wrote the conclusion in the first person.
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ItemAn evaluation of the Australian Paediatric Review Training Program in Victoria( 1999)The Australian Paediatric Review Training Program (APRTP) is a continuing medical education program in paediatric and adolescent health for general practitioners. The educational structure of the APRTP includes a pre-meeting quiz, attendance at a meeting, a post-meeting quiz and quiz feedback, with completion of the post-meeting quiz optional. This evaluation of the APRTP in Victoria was undertaken two and a half years after the commencement of the Program, as a pilot for a national evaluation of the Program. A "critical multiplist" approach was used in evaluating the APRTP in Victoria, combining data from a number of different evaluation methodologies - participant meeting evaluation, pre and post meeting quiz analysis, one-to-one semi-structured interviews and a participant survey. The interviews and participant survey were informed by the development of a program theory for the APRTP, based on the literature on continuing medical education and behaviour change theories. As the Medical Educator in the Program my role includes designing the Program process, developing the educational objectives and material for each of the meetings, and coding and interpreting evaluation data from the meeting and quizzes. This role expanded to include all aspects of the evaluation of the Program apart from the analysis of quiz and survey data which was undertaken by the external consultant statistician employed by the Program. There were good response rates to the various evaluation instruments (69%-82%). The evaluation results confirmed the process, components and educational activities described in the program theory and further strengthened the program theory. Overall, the data gathered confirmed that participants were positive about the value of the Program and its various components, reinforcing that the structure of the Program should be maintained. The evaluation also identified areas of the Program which require change - the meeting format (meeting group size and more effective small group work), meeting delivery (appropriate selection and adequate briefing of resource people to ensure relevance for general practice), administrative problems (more reliable mailout), and access to the Program (distance education, more venues etc). The evaluation results identified that sessions within a meeting were valued differently by participants and had differing impact. The extent of changes identified varied from meeting to meeting and knowledge acquisition was more likely to occur than identification of a change in practice, which is consistent with the literature. While the evaluation gathered evidence that change was most likely when new clinical knowledge or information about new clinical approaches was presented, the actual content and delivery of the material were also important in influencing change. The evaluation also highlighted that the Program does not assess actual physician performance and therefore does not identify whether changes due to Program participation are translated into actual clinical practice.