Faculty of Education - Theses
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ItemManagement development strategies and their contribution to organizational learning( 1998)This study investigates the role of frontline managers in bringing about change in the workplace and the ways in which the learning needs of these managers can be supported in a production environment. Within the context of economic reform and technological change, as discussed in the literature, a group of frontline managers from a rural food production company was interviewed. Their responses are discussed, in light of the current understanding of the importance of the development of the workplace as a learning environment and the valuable contribution that all forms of learning, including formal and informal learning experiences, can provide. The fieldwork indicates that the "culture" of the workplace dictates and influences the types of learning that are recognized as legitimate and, therefore, considered valuable. Whilst training opportunities for managers have been made available within the organization, these have not been specifically planned for individuals, but rather have been in response to the organization's perception of developing generic management skills. The thesis concludes that frontline managers, whilst playing a central role in bringing about positive change within the workplace, need support to develop appropriate skills and it is also clear that recognition must be given to the role of all employees, not just managers, in contributing to the development of a long-term enterprise vision.
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ItemA Review of the changes necessary to ensure the successful implementation and maintenance of a competency based training and assessment program into the Australian Customs Service( 1995)This review examines the changes necessary to to ensure the successful implementation of competency based training and assessment into the Australian Customs Service as recommended by the "Review of the Australian Customs Service and Australian Customs Service - Report of the Consultancy for a Human Resource Development Plan" completed in November 1993.
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ItemTaking social capital into account when implementing educational policy : implications of the Kirby report for social capital in Ironbark( 2002)There is a growing body of research around the concept of social capital that suggests that there are connections evident in relation to successful educational achievement and employment, and high rates of social capital. Social connectedness - one of the outcomes of having social capital - is held to be very important for young people of post-compulsory school age, particularly in the current economic climate. This exploratory study will examine the problem: What can social capital mean in post-compulsory education policy, and in the manifestation of that policy?' This study examines The Ministerial Review of Post Compulsory Education and Training Pathways in Victoria, commonly referred to as The Kirby Report. Kirby takes the view that the links are strong between community and social values, the economic future of the state, and educational outcomes for young people. Within this report and its recommendations, the concept of social capital and its contribution to building community values is deemed to be one of the broad requirements of the community in relation to young people and their experiences in education and training. The concept of social capital and the effects of the growth or reduction of social capital within rural communities is also examined, and it is the links between social capital, the implementation of the recommendations of a report such as Kirby, and the ramifications of these links for a rural town in North-East Victoria of 2,500 residents, that provide the framework for this study.
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ItemEnhancing student learning through mentoring: an action research study( 2001)Mentoring has been used throughout history to develop each person through interaction with a 'wiser', usually older, other. In January 2000 I set up a mentoring program for students enrolled in the Diploma of Hospitality (Management) Conventions/Exhibitions course to enhance their learning and provide them with links to the Meetings Industry. Using an action research methodology, this research aimed to identify the processes necessary for establishing an effective mentoring program for students and explore the circumstances in which particular mentees come to `belong' to the industry. The mentoring program was established for three consecutive groups of mentors and mentees. The action research approach used planning, acting, observing, reflecting and re-planning in relation to each successive mentoring program. Data were collected through focus groups held with mentors and mentees and in journals kept by myself and mentees. Actions were planned to improve the mentoring program, based on interpretations of the data from each group, and these were explored in practice with each subsequent group. Based on the interpretation of data collected and analysed, the major insights gained in this study are that, for an effective mentoring program in this context, mentees need opportunities to choose their own mentors, negotiate their Mentoring Agreements and become involved in real workplace activities. I argue that, in order to help build mentees' identities of confidence, competence and belonging to the Meetings Industry, mentoring programs need to provide: ways of enabling mentees to network with and/or become informed about potential mentors with whom, and with whose workplace, they can easily identify - this then informs their choice of mentor; structured opportunities for mentees to plan and negotiate potential learning experiences with their mentors, giving them substantial ownership of the mentoring process; and real work experiences and other forms of participation for mentees, from which they can develop new skills, knowledge and attitudes appropriate to the industry.
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ItemA working knowledge program within a project-funded professional development environment( 1998)This study was designed to achieve two research aims: The first was to engage the researcher in a journey of discovery that provided her with the knowledge and ability to question the merits and limitations of project-funded professional development. The second was to extend the researcher's understanding of project-funded learning and professional development by developing and implementing a working knowledge program within an actual project-funded environment. The research question was consistent with these aims as it asked "What facilitated or inhibited learning in the participants of a project-funded professional development program developed from the concept of working knowledge?". Project-funded professional development programs have become a popular method of targeting specific disciplines and subjects within the primary and community health care sectors. This source of professional development brings with it unique learning environments that have strengths and limitations. This study addresses what is arguably a challenge for facilitators employed in this industry, having knowledge of models of professional development that enhance practitioner learning and address the limitations associated with project-funded programs. It is hoped that this study contributes to our knowledge of the concept of working knowledge, and clarifies its potential role in project-funded programs. A qualitative research approach was used to analyse the research data and this produced a rich description of the type of knowledge valued and accessed by the study's participants. The knowledge that was sought and acquired by the GPs participants during the working knowledge program was more consistent with the perception they had of their role as independent practitioners, even though the program was designed using a cross-discipline approach and based within a holistic framework. A somewhat surprising factor was the depth and breadth of influence that the practitioner's own 'culture' had on every stage of this study.
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ItemCompetency-based training: a study of the meaning of change in vocational education practice( 1998)This is a Doctorate (D. Ed.) thesis on the meaning given to a particular change (the introduction of an 'official' NTB/ANTA version of competency-based training in Australia) in vocational education by some of its practitioners. Its original contribution to the field of vocational education lies in reporting the practitioner view of change. The formal definition of the NTB/ANTA 'official' version CBT and those of its subsidiary components was used as a research tool to measure practitioner response to change. Responses to the change proposal were classified using the typologies of fidelity, mutual adaptation co-option and non-implementation. The work starts by discussing the origins of CBT including the historic and political events, which have shaped this teaching innovation. It then describes how a naturalistic paradigm was used to hear the voices of the practitioner and examine the attitudes and knowledge of the 'official' version of CBT held by those of various status involved in the introduction of this innovation in a number TAFE and industry sites. The study examined three research questions: 1. What meaning is given to the 'official' version of CBT by different stakeholders in different organisations? 2. How do different people at different levels in an educational hierarchy react to the implementation of the 'official' version of CBT, what was important in implementation, and what were the processes? 3. Is there a resulting grounded theory of implementation of current change, and what impact and possible consequences does it have for the implementation of future changes in vocational education? The research reports that the change has not been implemented in the way its promoters would have wished and that the meaning given to the concept of CBT by teachers and trainers has, understandably, led to widely different responses and practices within the fidelity to non-implementation range of typologies. It has been found that what was implemented was of general benefit to students and there were some unintended outcomes, which it is argued, were also valuable. The work concludes with some cautionary advice to initiators and implementers of other innovations in the same field.
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ItemAccommodation and resistance: the adult and community education sector response to competency-based training 1985-1995( 1996)The thesis examines the Adult and Community Education (ACE) sector response to Federal Government vocational education and training reforms, and particularly Competency-Based Training, during the period 1985-1995. The government, motivated by its inability to meet a burgeoning demand for vocational training, has courted ACE authorities and adult educators to gear more of their educational effort to meeting workforce needs as a partner in a generously funded national reform process. The characteristics which define ACE as a separate sector and the rationale for, and claimed benefits of, the vocational education and training reforms are documented. It is shown that much of the reform process and CBT, in particular, is at odds with the ideologies, purposes and education traditions of ACE. These differences and the manner in which the reforms have been imposed, have kindled a massive debate and polarization of opinion about educational philosophy and practice in Australia. Obstacles to the successful implementation of reform are examined from an ACE perspective. These include: a perceived lingering ignorance and prejudice about ACE within government and other education and training sectors, the deliberate avoidance of criticism and debate about CBT by government agencies, a shifting new training discourse which has displaced valued language in education, and a perceived inadequate economic rationale for the CBT approach to education. In addition, a number of claims about the value of the CBT doctrine are challenged and discussed, including its unsuitability for all curriculum, the inadequacies in the notion of 'competence' and finally, the view argued by CBT proponents, that there is no difference between education and training. Evidence is also offered to demonstrate the substantial successes and benefits of the VET reform process, including those for ACE students. However, although the ACE sector has accommodated many of the changes, it has continued to oppose CBT, in particular, seeking a more holistic approach to curriculum. One response to this, which is described in the thesis, was the development of a Competency-Based Learning model between 1992 and 1994, which, for hundreds of adult educators, accommodated their concerns about CBT, in that it provided options, flexibility, a defined holistic description of learning and most of all, it respected the key tenets of adult education ideology.
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ItemPrivate and public providers in the open training market( 1994)This thesis examines the nature, role and significance of private training provision from an intersectoral perspective, and in the context of the emerging training market in Australia. In so doing, it explores and charts the terrain of a hitherto neglected sector of post-secondary vocational education and training (VET). The report begins by examining the historical and policy context in which private providers have assumed unprecedented importance. It traces the emergence of the 'open training market' (OTM) as the central organising principle of the National Training Reform Agenda, and defines the underlying principles and forces shaping its development. This analysis establishes the link between the OTM and the rise to prominence of private training providers and argues that the OTM is transforming the structure and balance of the post-secondary VET sector. The lack of prior research on private training providers and the private/public interface in the VET sector is highlighted in a review of relevant international and Australian literature. Various taken-for-granted assumptions about the nature and contribution of private providers are identified. Major gaps are identified in our knowledge about private training providers and the development of training markets. The nature and extent of private training provision is then examined on the basis of information collected via national surveys of training authorities. A detailed comparative analysis of the structure, culture and educational profile of private and public providers is undertaken on the basis of six major case studies of commercial and TAFE colleges. This analysis provides the basis for identifying the distinguishing characteristics of private and public provision. It examines their relative positions in the training market, factors affecting their growth and development, and major trends in the training market. The views and perspectives of providers and clients on the private/public alternatives and barriers to the effective implementation of the training market are explored. A series of key policy issues are identified and the implications of adopting a market-based approach to the provision of VET are examined. The thesis concludes that a parallel private training sector is undergoing formation in Australia. It argues that while certain key differences persist, the roles and relationships of private and public providers are being altered in some fundamental ways by the transition to an OTM, and that the nature of VET itself is being redefined in the process. In view of these trends and the potential implications of the shift to a fully fledged market paradigm, serious questions are raised about the current directions of government VET policy.