Faculty of Education - Theses
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ItemA study of transformational and transactional leadership among leaders at the Rajabhat University, Thailand( 2007)The purpose of this thesis was to investigate the leadership styles and organizational culture in The Rajabhat University in Thailand as viewed from the leaders' and non-leaders' perspectives. The study examined leadership behavior based on the notions of transformational and transactional leadership. A survey research methodology was used to gather data from six departments in The Rajabhat University. A total of 96 leaders and 99 non-leaders responded to the Multifactor Leadership Questionnaire (MLQ), and 95 leaders and 101 non-leaders responded to the Organizational Description Questionnaire (ODQ). Leaders perceived their leadership styles to be transformational. Conversely, the non-leaders perceived the leadership styles of their leaders as highly transactional. These results were confirmed by the results of the organizational culture surveys both leaders and non-leaders agreed that the organizational culture were moderately transformational and highly transactional, with non-leaders viewing organizational culture as more transactional than that viewed by the leaders. Transformational leadership culture has been associated with improved organizational outcomes These findings suggest that organizations like The Rajabhat University may need to develop a more transformational leadership culture.
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ItemSchool evaluation practice in Japan : case studies of four public schools in Hiroshima( 2006)This thesis analyses and discusses recent developments in the practice of school evaluation in Japan. Such an investigation was considered to be valuable because there appeared to be little research that had elucidated how Japanese schools actually set about self-evaluation. Therefore, this thesis aimed to identify ways in which school evaluation occurs and how it can be embedded in Japanese public schools. To achieve this aim, four questions were posed to find out: (a) how evaluations are carried out in Japanese schools, specifically in the Hiroshima Prefecture; (b) how such school evaluation contributes towards school improvement; (c) what constitutes 'best evaluation practice' in the Japanese school context; and (d) how other Japanese schools can be assisted to introduce best evaluation practice. To find answers to these questions, a qualitative case study approach was used and data were collected from four Japanese public schools (two primary and two middle schools) in Hiroshima City. The four case schools were selected because they had previously participated in a pilot project of school evaluation and, therefore, were considered to be exemplary. Other information was obtained from a local education board and an educational training centre. Findings from the data analysis demonstrated that: 1. School evaluation in Hiroshima involved a form of Action Research and comprised both school-self evaluation and external evaluation; 2. Positive impacts on teachers from the evaluation experience (both individually and collectively) were considered to contribute towards an evolving process that could eventually lead to overall improvements in the quality of school education in the Prefecture; and 3. 'Best evaluation practice' in the Japanese school context comprised: (1) Systematic planning and implementation of the evaluation; (2) A clear vision and relevant goals set by school principals in relation to all school activities; (3) Involvement of all school staff in undertaking evaluation tasks; (4) School evaluation models that were instigated by schools, rather than imposed by those outside the school; (5) The prioritisation of school goals and improvement strategies; and (6) Teachers who were motivated regarding improvement. It was also suggested that there was a particular local educational culture underlying the embedding of school evaluation in Hiroshima. Such a context was regarded as one of the enabling conditions related to the advancement of school evaluation in the Prefecture. Based on these findings, the research produced some useful lessons regarding how to introduce successful evaluation so that other Japanese schools might be encouraged to evaluate their own practices.
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ItemEvaluation of a Cancer/Palliative Nursing Care subject and a comparison of processes and outcomes for traditional classroom and distance education teaching modes of delivery( 2000)This Evaluation is concerned with the educational outcomes of a postgraduate subject, 'Cancer/palliative care nursing 1'. The subject is taught in the classroom as well as by distance education in the print medium and, as well as considering the outcomes for the subject per se, the Evaluation also compares the outcomes for each teaching mode. The questions addressed in the Evaluation are: a) does the delivery of the subject (regardless of the method used) have the outcomes that might be expected of a postgraduate diploma level subject? and b) are students taught by distance education mode disadvantaged by comparison with students who are taught by traditional classroom methods? There is an abundance of literature on distance education, most of which uses, explicitly or implicitly, classroom teaching as a largely unexamined exemplar by which distance education is judged. This thesis critically examines the distance education literature and identifies factors salient to a comparison of these two methods of teaching. The Evaluation method is based on the theory-driven approach advocated by Chen (1990) and incorporates an adaptation of the program logic framework put forward by Funnell (1996). It incorporates two methods of evaluation: the subject's outcomes measured against a prescription; and, a comparison of the distance education outcomes with classroom teaching outcomes. A prescription of how the subject should be delivered and the outcomes that should be expected was developed from stakeholder interviews, informed by a critical review of the distance education literature and the evaluator's knowledge of the discipline. A method of measuring the actual delivery of the subject against the prescription (regardless of the teaching mode) was devised and a minimum acceptable standard of success established. Substantive methods used include both qualitative and quantitative data gathered by questionnaires, interviews, classroom observations and a content analysis of the study guide used by distance education students. The Evaluation findings are that on most, but not all, outcome measures the subject met the set standard of success. One outcome unspecified in the prescription (although implied) was the increased clinical confidence engendered by undertaking this subject. Students taught by the traditional mode gained from classroom interaction although the degree of interactivity was found to depend on the personal qualities of lecturers and students and the structure of teaching sessions. Distance education students were not disadvantaged by this teaching mode and on some measures, such as being able to study at their own pace or the grades they achieved, could be said to be advantaged.
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ItemThe use of program clarification to support policy development and implementation( 2000)Program development through program clarification is an emerging field for evaluators committed to developing responsive and clear program designs. In this study, the use of program clarification approaches, designed to assist implementation of a major policy change, was explored at a policy and service level of an organisation. A new service delivery program (SDP) was the focus of program clarification, which was conducted in two phases. In Phase I (policy level), the main aim was to make the essential features of the SDP explicit to those responsible for system level change. This was achieved through evaluability assessment, during which document analyses, 12 semi-structured interviews with senior managers, and a group interview with service site managers were conducted. This resulted in the development of a clear, policy level, program logic model. Phase I revealed a need for the policy level program to be translated at the service sites. Phase II (service level) was conducted to assist managers at one service site in the development of a SDP implementation and monitoring plan, through the use of program logic and participatory approaches. Reflective practice and a small-scale study conducted by the researcher revealed that the program clarification approaches were useful, especially at the service site level where a high degree of stakeholder participation was achieved. This study focused on one organisation and one service site, thus, its findings cannot be generalised. Nonetheless, this study is one of very few which has attempted to apply program clarification techniques at both system and delivery levels, and to link the findings at these levels.
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ItemLaying the foundations for surgical excellence: strategic alignment of questions in program evaluation( 2006)The question of how to prioritise program evaluation questions in the best way is an important issue for evaluation practice. This is because the prioritisation of evaluation questions can determine how resources are allocated to the program evaluation effort. Obviously, if critical questions are not addressed, then the information obtained may not be the most useful in terms of program improvement. In the area of Program Theory Evaluation (PTE), prioritisation of questions, emerging from a program theory, has been highlighted as a need. This thesis used case study methodology to investigate a novel method of prioritising evaluation questions in a program theory evaluation, with the intention of creating a strategically-aligned evaluation plan. The case study concerned the Basic Surgical Training (BST) program of the Royal Australasian College of Surgeon (RACS). The thesis set out first to develop the program theory for the BST program, and to construct a balanced score card (BSC) with respect to education within the RACS. Subsequently, the aim was to develop a strategically aligned evaluation plan for BST using the BSC as a quality framework of reference. Multiple data collection methods were used including document analysis, focus group interviews, and individual interviews. The findings from the data analysis were used as a basis for both the BST program theory and the BSC, termed the "RACS Education Quality Framework". The application of the BSC to the program theory then resulted in an evaluation plan for an aspect of the BST program, which was considered to be a priority by the RACS. The outcomes of this thesis illustrate the utility of this approach in prioritising evaluation questions in program theory evaluation. There are, however, a number of caveats that relate primarily to the commitment needed to develop the BSC and the complex program theory. Despite this, a number of recommendations relating to evaluation within the RACS, evaluation practice in medical education settings, and evaluation practice more widely have been made. Finally, the processes and outcomes described in the thesis provide the basis for further exploration of prioritisation of questions in program theory evaluation, and the concepts explored should have wider applicability to evaluation practice. Further work in other case settings would assist in defining the utility of this approach.
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ItemPreparing teachers and students for a digital age: fostering the development of a technological and information literate school community( 2004)Information and communications technology has become commonplace in secondary schools. However, how this technology is used to enhance teaching and learning varies amongst schools, teachers and classrooms. In 2001, a single site case study was conducted at MacKillop College, a Catholic secondary school, to identify the factors that influence the development of a technological and information literate school community. That is, a community in which teachers and students utilise print and electronic forms of information effectively, and use computer and communications technology to perform day-to-day tasks. This study involved Year Seven students and their teachers. Data was gathered using both qualitative and quantitative methodologies to identify: school administration support required to facilitate the development of a school community that is technologically and information literate; the relationship between teacher professional development in ICT and the use of ICT in curriculum planning and implementation; and the relationship between teacher ICT skills and that of their students. The full support of administrative bodies governing educational institutions is essential to ensure the seamless integration of information literacy skills and ICT into school curricula. The literature surrounding ICT and information literacy in schools identifies support from school Principals and school administration bodies as contributing factors in the development of an ICT learning community. The findings from this research support this view, suggesting that school administration plays a very influential role in the successful implementation of ICT within a secondary school, corroborating research conducted by McKenzie (1999) and Meredyth (et al. 1999), highlighting the lack of adequate support for teachers in the use of ICT as one of the major obstacles to the integration of ICT in a school environment. Lemke (1999), McKenzie (1999) and Rogers (1994) suggest the way in which the professional development for teachers is presented, and the expectations placed on teaching staff with regard to their own learning and skill development plays an important role in the ongoing participation in ICT professional development. Over a period of four years the ICT resources at MacKillop College were upgraded, and professional development activities in ICT were organised for teaching staff. Professional development in ICT succeeded in increasing teacher skill, however this was not reflected in an increase in the use of ICT by teachers in the classroom, or an increase the use of ICT in curriculum planning and delivery. The findings of this research concur with those of Meredyth (1999) and McKenzie (2001) who suggest that the money spent on technology infrastructure within schools has had minimal impact on the daily practice of teachers and the use of ICT in the classroom. Becker, Ravitz and Wong (1999) have also concluded that only one-third of teachers encourage students to use ICT on a regular basis in the classroom. At MacKillop College student access to ICT was increased, however teacher access was not. Without adequate teacher access to technology and technical support, ICT at the school was under utilised. These findings are similar to those found by McKenzie (1999) who suggests that the downfall of many ICT plans is their emphasis on hardware and software, with little consideration given to the support required by teachers to utilise ICT effectively. The findings of this research reinforce studies conducted by Ronnkvist, Dexter and Anderson (2000), strongly reinforcing the need for teachers to have adequate access to technology, identifying support staff, professional development and facilities as key determinants to the successful development of a technological and information literate school community. The results of this study support the findings of Todd, Lamb and McNicholas (1993). Students entering Year Seven were proficient in basic computer applications, but lacked information literacy skills. They were able to locate information successfully, however, they relied heavily on electronic information. Without adequate skills in defining, synthesising and evaluating information, students tended to produce work that was poorly written, and many tasks were an assembly of information taken directly from the Internet or other electronic medium such as a CD-ROM. The findings of this research indicate that many teachers did not have a clear understanding of the information literacy process, nor were they comfortable with the use of electronic resources such as the Internet, electronic libraries and CD-ROMs. As a result they were unable, or reluctant, to instruct their students in the use of these resources. The findings of this research suggest a link between student ICT skills and the skills of their teachers. Teachers who were confident and competent in ICT, utilised ICT on a regular basis in their classrooms, and modelled these skills to their students. These teachers were also more likely to design ICT inclusive programs, and encourage the development of these skills in their students. Similar findings have been reported by Downes (1990) and Campbell (1996), confirming a relationship between teacher familiarity with hardware/software, use of computers in the classroom and the link between information literacy and ICT. Lanksher (2000) and Duckett (1994) also suggest teachers confident in their own ICT skills are more likely to engage their students in activities that involve the use of ICT. The Real Time Report (Meredyth et al. 1999) suggests many schools have experienced issues similar to those documented in this research, such as computer access; hardware/software issues, maintenance and support, with secondary school Principals in Victoria identifying ICT as one of the highest budget priorities within their schools. This research supports the current literature surrounding the use of ICT in schools, highlighting the importance of an integrated approach to ICT, and identifies many of the obstacles that inhibit the development of a technological and information literate school community. The recommendations from this research promote the need for continual evaluation of ICT within schools, focusing on infrastructure, professional development for teachers, access to technology, and technological and administration support.
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ItemComputerised accounting systems, curriculum and business needs( 2007)Globalisation, information technology, and in particular the development of sophisticated Computerised Accounting Systems (CAS) software, have become driving forces that continue to enhance and transform business needs and practices. A review of the literature suggests that the design of current accounting curricula does not sufficiently expose students to the concepts of globalisation and technology. This study aimed to discover the extent to which existing Australian CAS curriculum models did reflect business needs. Guidance was sought from the literature and from academics' accounts of how they develop the CAS curriculum, and the perceptions of business needs of business professionals, (key knowledgeables and young gun managers), and current students with business experience were explored. The study also considered the match between the CAS curriculum offered at the university where the researcher is employed as a lecturer and business needs, through an exploration of what the cohort of current students with business experience perceived the subject to offer. A mixed-method research strategy of enquiry, using two separate methods of data collection, was used, to better understand the relationship between curricula and business needs. This approach provided numeric trends from the quantitative research and detail from the qualitative research. The study was conducted in three phases: a survey gathered data relevant to the current students with business experience and the young guns, an Internet search for appropriate subject descriptions was made and an analysis was undertaken, and interviews provided rich data as the perceptions of academics, key knowledgeables, young guns and current students with business experience were explored.. Rogers' (2003) adoption-diffusion study influenced the analysis of data gathered from the Internet search for Australian relevant subject descriptions. Academics were classified into adopter categories on the basis of innovativeness of curriculum content, and thus provided a basis for understanding the aims of their CAS curriculum, their perceived importance of business needs to the curriculum, and why a particular software became a feature of the curriculum. The data was analysed thematically and the key findings were drawn from the participants' experiences in business and at university. All participants were aware of the increasingly dominant role of CAS in business but a variety of different opinions and beliefs were presented as to the value of CAS as a part of university curricula. However, the overall view was that the academic's response must prepare students to participate in the business world, by ensuring curriculum content included learning processes, teaching practices and software offerings that would provide appropriate business solutions. The findings showed a number of impediments to future curriculum design that need to be addressed. These include academic inadequacies, pedagogical beliefs and practices related to the place of software applications in curriculum design, the need for different software solutions for different business problems, and cost factors related to the decision to introduce new technologies. Recommendations were made as to appropriate topics to include in future curriculum design. All cohorts agreed that enterprise resource planning (ERP) solutions will be the future business software solution of choice to both large and small to medium enterprise (SME) businesses, and a solution was proposed for innovative curriculum design in order to master the complexity of such applications.