Faculty of Education - Theses

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    Face-to-face : cross-cultural communication with Somali-speaking parents
    Spencer, Julie ( 2008)
    This research thesis reports on an investigation of cross-cultural communication at one Victorian primary school, at which the linguistic and cultural backgrounds of the staff and a sizeable proportion of the parents differ markedly. This qualitative, case study investigated the perspectives of one group of parents, all from a Somali speaking background, and school staff about the current levels of cross-cultural communication and how these key stakeholders believed home/school links could be improved. Data for this investigation were gathered from parent participants through group and individual interviews, some of which were conducted in Somali with the assistance of a bilingual research assistant. Consideration of these participants' vulnerable social status (Liamputtong, 2007), was an important aspect of this research process thus ensuring these parents, seldom heard within the school environment, had the opportunity to express their opinions and relate their experiences of cross-cultural communication with school staff. The data collection process, therefore, provides a model for excellent cross-cultural communication between an institution, such as a school, and a marginalised parent community. Written questionnaires, comprising open-ended and some ranked questions were used to investigate staff perspectives of cross-cultural communication. This was followed by a group interview with some staff members in which issues were discussed with greater depth. This research project revealed that the low-levels of cross-cultural communication noted at this school are not an indication of the level of goodwill held by Somali-speaking parents and school staff. On the contrary, all participants expressed a strong desire to learn more about the other and for communication levels to improve, recognising the importance of strong home/school links in improving educational outcomes for students. Through the suggestions, opinions and experiences of participants, a series of recommendations are made in this report, so that the momentum of improved communication, initiated by the research project, might be continued at the school, or within similar educational contexts.
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    Clinical congruence : where graduate nurse clinical reality meets organisational clinical requirements
    Pisani, Heather ( 2004)
    In the mid 1980s, education associated with the requirement for registration as a Nurse in the State of Victoria moved from a hospital-based system into the university setting. This move brought with it many and varied requirements for change within the health care setting. The students of nursing were now no longer a part of the workforce, they were transient visitors in the patient care setting with very specific clinical requirements to be met; and they were there for less time! This research project is not about whether this change in preparation should have occurred. It is well accepted amongst the profession that this was necessary to raise the status of the nursing professional. We now have registered nurses with a primary degree in nursing or health science. The question here however, is what clinical capacities do the newly graduates and registered nurses have when they enter the clinical workforce, and what clinical capacities are required by the health care institutions that are employing them. Have these institutions an accurate and realistic knowledge of the clinical capacities of the newly graduated registered nurses they employ? This research concentrated on the self-perceived and reported clinical capacities of newly graduated registered nurses as they entered the clinical environment and the clinical capacities required by the clinical areas that employed them. Clinical congruence was then measured between these two sources. The findings demonstrated that in a supported environment, where graduates can expect and receive clinical support and mentorship, clinical congruence:is likely to be achieved. However, in an environment where clinical skills are required to be undertaken at an unsupervised level, there were a significant number of distinct clinical skills for which the graduates report unpreparedness. Graduates and Nurse Managers alike agreed that increased clinical experience during the undergraduate preparation time is optimal, but the universities indicated that the fiscal and chronological constraints of a three-year degree program, in an environment where there is a cost incurred for the clinical experience, is difficult to achieve. This research demonstrates, in a tangible way, the need for a supported Graduate Transition Program to facilitate the consolidation and / or achievement of clinical competency for the graduates as they enter the workforce. This support will assist in ensuring the maintenance of a dynamic nursing workforce into the 21st century to meet the needs of the Victorian community at a time when it is most vulnerable during the period of ill health.
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    Literacy, thinking and engagement in a middle years classroom community of philosophical inquiry: a reflection on practice
    Harvey, Gordon P. ( 2006)
    I present the introduction and concluding chapter in the first person in an ontological acknowledgement of self as one who practised my profession and reformed my practice, and who has reflected on my practice as a teacher, as a researcher, and as teacher-researcher. I wrote the other chapters in the formal language of the third person to assist me in developing some degree of objectivity about my practice; it served as a constant reminder to me that I was writing about something that could be considered, to some degree, as other than myself. I was investigating a teacher's practice, my past practice, and as such I strove for a non-egocentric assessment, yet acknowledge that it was my practice at a unique time in my career, a period through which my practice has now grown. This reflection on- practice was not easy, either intellectually or emotionally, and I needed to constantly remind myself that I could be simultaneously a merciless critic, and an empathic one. I moved from the role of teacher to researcher and into teacher-researcher as the moment required and used the third person to present my experience from these perspectives as seemed most appropriate and for presenting the narrative elements of the lived moment. I concluded by uniting those three perspectives into the one, whole self and so wrote the conclusion in the first person.