Faculty of Education - Theses

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Subject: Written English × Author: Matsuo, Naoko ×

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    A case study of Japanese students: e-mail exchange in English: feedback focusing on communicability
    Matsuo, Naoko ( 2007)
    English education in Japan has been struggling to improve the communicative proficiency of students. Previous studies reveal that low motivation, a lack of confidence in using English and few opportunities to use English for communication are the factors that inhibit the communicative proficiency of Japanese students. Although writing has been gaining significance in communication in English in the era of the Internet, writing has been an area disregarded among the communication skills in classrooms in Japan. This study explores ways to improve Japanese students' motivation and confidence through writing by setting e-mail exchanges for Japanese students with Australian native English speakers. A discrepancy exists between the goal of writing and the feedback provided to students' written work in English classrooms in Japan. Great attention is still paid only to the grammatical accuracy while communication is emphasized as the goal of English learning. Excessive attention to grammatical accuracy is one of the factors inhibiting Japanese students in improving their confidence and motivation for learning English. In order to change that situation, this study compares specific feedback focusing on 'communicability', the intelligibility of writing for readers with the traditional error correction technique. The error correction type feedback has been shown to have a negative influence on students' motivation and confidence, and consequently their attitude towards English learning. On the other hand, the feedback focusing on communicability is found effective in improving students' motivation, confidence in English and attitude towards English learning. E-mail exchange has also been found to be effective in enhancing students' motivation. The study recommends incorporating e-mail writing and the feedback focusing on communicability into English classrooms in Japan. These can be positive means of improving students' communicative proficiency and willingness to communicate in English.