Infrastructure Engineering - Research Publications

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    Engaging employees with good sustainability: Key performance indicators for dry ports
    Hui, FKP ; Aye, L ; Duffield, CF (MDPI AG, 2019-05-24)
    Dry ports have the potential to enhance the sustainability of transport systems, yet their introduction requires major changes to the current logistics chain. Further, emphasising sustainability goals and continued employee engagement can be a challenge when developing or implementing organisational change management programs in dry ports. Key considerations include governmental requirements and compliance, investor expectations, as well as employee engagement; these factors may be conflicting. The top-down management approach supported by strong leadership, participative approaches and constant communication assists in achieving successful change management. Sound selection of key performance indicators (KPIs) provides a set of metrics to track and aid the change process. They serve as a unifying link between top managements’ sustainability goals and employees’ engagement. The initial findings of our research confirm that both port and terminal operators have a gap in their understanding of the importance of sustainability goals and environmental goals. This will have a flow-on effect of port and terminal operators not driving the right messages to their staff in their organisational change management programs. Based on a critical literature review, it has been established what might qualify as good sustainability KPIs for dry ports. An example of a dry port at the Port of Somerton has been included. As every dry port has different requirements and constraints, it is important to develop KPIs together with stakeholders.
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    Occupational stress and workplace design
    Hui, K ; Aye, L (MDPI AG, 2018-09-23)
    The World Green Building Council (WGBC) advocates improvements in employee health, wellbeing, and productivity in buildings as people are about 90% of an organisation’s expense and well exceed building costs and energy costs. It was reported that earlier research on workplace design primarily focused on physical arrangement of employees’ immediate work area, and ambient environmental qualities of the work area. Building organisation, exterior amenities, and site-planning have been given less attention. Therefore, we examine more closely the health relevance of both proximal and remote aspects of workplace design. Occupational stress is a complex phenomenon that is dynamic and evolving over time. This investigation reviews the existing fundamental conceptual models of occupational stress, workplace design, and connection to nature. It aims to develop an improved model relevant to work place design and occupational stress linked with connection to nature. The proposed improved model is presented with an appropriate causal loop diagram to assist in visualizing how different variables in a system are interrelated. The developed model highlights how connection to nature in workspaces can function as a work resource with a dual effect of improving physical wellbeing and psychological wellbeing.