Infrastructure Engineering - Research Publications
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ItemToward e-land administration : Australian online land information services( 2005)Sustainable development (SD) is accepted as a central driver in countries world wide with land administration playing an important role in delivering SD objectives. Within this context the emerging use of the Internet and other information and communication technologies (ICT) are increasingly being utilised by land administration organizations. These technologies provide opportunities for better service delivery and customer satisfaction and a reduction in operating costs. However establishment of these systems as part of e-land administration and in the context of e-government has to date not been fully realised and is often problematic.E-land administration includes the coordination among various parts of land administration businesses including front office operations like online customer services and private partnership services, and also back office operations like internal work flow and central data base management. The first step in improving the current systems within a particular jurisdiction is assessing the current performance of online land information services as part of e-land administration.There are various initiatives to deliver land related information over the Internet for the public in the different Australian states. Analysing these experiences and determining good practice will assist in proposing effective and innovative solutions to improve or re-engineer the existing services as a key infrastructure for implementing e-land administration services.This paper first introduces and discusses various quality of service criteria for the assessment of an online land information system. The criteria include popularity, performance, functionality and user requirements of services. The paper then reviews and presents current land administration services in Australian states including a statistical analysis to better understand the advantages and deficiencies of current services. The results are assessed and suggestions are proposed for improving on
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ItemIntegrated land administration in Australia: the need to align ICT strategies and operations( 2005)A modern Land Administration System consists of four key functions: land tenure, land valuation, land use and landdevelopment. The integration of these functions and associated land information are essential if we are to achievesustainability objectives and a more efficient property development process. Historically many countries have dividedup their key functions; the advent of information and communication technologies [ICT] offered the possibility ofintegration.Current research suggests that land administration functions have resisted integration, despite technologicaladvancements. This paper analyses such findings by considering the land administration functions of Victoria, WesternAustralia and New South Wales. It considers each state'sspatial-mapping and registry functions at a strategic andoperational level. Particular attention has been given to ICT policy and operations. The study suggests that many factorshave obstructed integration, including historical backgrounds, politics and disparate organizational cultures have allplayed a role. Another important factor has been the failure to align the ICT strategies and operations of the differentfunctions: land registries have tended to view technology as supporting core operations rather than core strategy.Conversely, spatial-mapping units see ICT as fundamental to operations and strategy: not only has ICT enhancedtraditional practice, but it has also allowed for the creation of new products and services. It is argued that in order toachieve further integration, Land Administration functions must align their perception and use of ICT. Sharedleadership, integrated ICT infrastructures and government mandates will assist this alignment.