Management and Marketing - Research Publications
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ItemKnowledge workers: what keeps them committed; what turns them away(SAGE PUBLICATIONS LTD, 2007-03)There is a well established literature on the antecedents of organizational commitment, though the relative importance of these antecedents to particular groups of workers remains unclear. Relying on a general set of antecedents for all workers may result in the application of inappropriate HRM policies and practices. Our focus is on knowledge workers as they have been identified as important to organizational success.The literature is, however, divided on what constitutes knowledge work so we develop and apply a measure that focuses on what these workers do.We then use this measure to examine attitudinal and behavioural commitment. We find, using responses from 1969 employees, knowledge workers have higher attitudinal commitment and lower intention to quit than routine-task workers. Further, the antecedents of commitment for knowledge workers and routine-task workers differ in many important respects, creating challenges for organizational decision makers.
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ItemWhy Do Employees Participate in Employee Share Plans?A Conceptual Framework(Informa UK Limited, 2008-04)
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ItemInvestigating the cause of death: Industrial relations and plant closures in Australia(INDUSTRIAL LABOR RELAT REV, 2006-07)This is the first study to focus on how unions affect the likelihood of plant closures in Australia. Australia is of special interest in this connection, the authors argue, because of its unique industrial relations institutions, which, at the time of the study (1990–95), limited the capacity of established unionized firms to remove unions except through plant closure. An analysis of Australian Workplace Industrial Relations Survey data shows that two of three measures of unionization had a robust positive influence on the probability of plant closure, and the third had a weaker positive influence. Depending on the specification, for example, a 10 percentage point increase in union density (one of the two measures found to have strong influence) was associated with a 1.3–1.7 percentage point increase in the probability of plant closure—representing a substantial increment, since the mean closure probability among these plants was about 16%.
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ItemRated to exhaustion? Reactions to performance appraisal processes(Wiley, 2003-03)Performance appraisal systems are a popular tool within organisations to enhance employee commitment and productivity. This paper examines the consequences of three aspects of a performance appraisal system (distributive justice, procedural justice and the performance rating) on the level of emotional exhaustion reported by employees in a large public sector research organisation.
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ItemPerformance appraisal systems: Determinants and change(BLACKWELL PUBLISHING, 2005-12)
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ItemManaging to overload? Work overload and performance appraisal processes(SAGE PUBLICATIONS INC, 2005-02)Performance appraisals are traditionally seen as tools that can promote employee productivity. This article examines whether performance appraisals stimulate employee efforts beyond levels that employees regard as manageable, as measured by feelings of work overload. Using data from 2,399 employees, the study finds that participation in setting performance objectives, difficult objectives, and higher performance ratings are associated with increased levels of work overload. Trust in the supervisor was associated with lower levels of work overload. These findings suggest that some of the features associated with a well-designed appraisal system may generate adverse outcomes for employees and, subsequently, for their organizations.
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ItemORGANIZATIONAL CHANGE CYNICISM: THE ROLE OF EMPLOYEE INVOLVEMENT(WILEY PERIODICALS, INC, 2008-12-01)