Management and Marketing - Research Publications

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From Apples and Cases to Barrels and Orchards: Macro-Level Drivers of Workplace Abuse

Sojo Monzon, V ; Roberts, V (Academy of Management, 2019-08-01)

Workplace abuse, broadly defined as interpersonal mistreatment against employees in the workplace that might harm or injure them and contribute to a hostile work environment, is one of the most pervasive and harmful problems faced by organizations worldwide. In the current symposium, we focus attention on the macro-level drivers of workplace abuse that occur within organizations and in society more generally. At the societal level, we will have one paper about important global trends affecting today’s organizations. The paper investigates how, why, and for whom these macro forces have implications when it comes to workplace harassment. At the organizational level, we will have three papers, one dedicated to unpacking the multiple dimensions of organizational tolerance for abuse. Two more papers will focus on structural organizational features, namely the mechanisms of communication, and structural pay inequality that can impact perceptions of interpersonal abuse at work. We argue that a stronger focus on studying the “barrel” and “orchard”, rather than “apples” and “cases”, can enhance our understanding of social and structural factors that underpin everyday workplace interactions and help us identify new avenues of theorizing and practice to prevent interpersonal workplace abuse.