Management and Marketing - Research Publications

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    Does Procedural Justice Increase the Inclusion of Migrants? A Group Engagement Model Perspective
    Adamovic, M ; Gahan, P ; Olsen, JE ; Harley, W ; Healy, J ; Theilacker, M (Academy of Management, 2018-07-09)
    Workforces have become more culturally diverse due to globalization, skilled labor shortages, aging societies, and hardships in developing countries. One critical challenge associated with managing a culturally diverse workforce is ensuring inclusion. Migrant workers often experience discrimination, social exclusion, and lower organizational identification. Further attention is required to address these challenges and create inclusive workplaces for migrants. We integrate research on migrant workers with research on the group engagement model to create a model for understanding and enhancing migrant worker inclusion. We test our model using data drawn from employees in a large-scale survey of Australian workplaces. The results of our multilevel moderated mediation analysis indicate that, consistent with the group engagement model, a procedurally fair work environment tends to increase organizational identification, which in turn is associated with higher levels of work engagement. Importantly, our results also indicate that procedural justice climate is more important for migrant than for native workers. Our work has clear implications for practice. Organizations should establish a procedurally fair work environment in which cultural minorities experience consistent and unbiased policies and procedures, are able to express their opinions, and participate in decision-making.
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    From Apples and Cases to Barrels and Orchards: Macro-Level Drivers of Workplace Abuse
    Sojo Monzon, V ; Roberts, V (Academy of Management, 2019-08-01)
    Workplace abuse, broadly defined as interpersonal mistreatment against employees in the workplace that might harm or injure them and contribute to a hostile work environment, is one of the most pervasive and harmful problems faced by organizations worldwide. In the current symposium, we focus attention on the macro-level drivers of workplace abuse that occur within organizations and in society more generally. At the societal level, we will have one paper about important global trends affecting today’s organizations. The paper investigates how, why, and for whom these macro forces have implications when it comes to workplace harassment. At the organizational level, we will have three papers, one dedicated to unpacking the multiple dimensions of organizational tolerance for abuse. Two more papers will focus on structural organizational features, namely the mechanisms of communication, and structural pay inequality that can impact perceptions of interpersonal abuse at work. We argue that a stronger focus on studying the “barrel” and “orchard”, rather than “apples” and “cases”, can enhance our understanding of social and structural factors that underpin everyday workplace interactions and help us identify new avenues of theorizing and practice to prevent interpersonal workplace abuse.