Management and Marketing - Research Publications
Permanent URI for this collection
Search Results
1 - 4 of 4
-
Item
-
ItemDeterminants of business-to-business e-commerce implementation and performance: a structural model(EMERALD GROUP PUBLISHING LTD, 2005)Purpose Seeks to test the relative importance of various drivers of information‐technology‐related performance, and compare these drivers in the context of using established and emerging technologies. Established technologies include those generally promoted as the European Article Numbering (EAN) system (electronic data interchange (EDI), barcoding, etc.), while the emerging ones are based on the use of the internet. Design/methodology/approach A survey was designed based on previous research and a series of case studies conducted within the membership of EAN Australia. The method of analysis employed was structural equation modelling based on data collected from 553 members of the EAN organisation in Australia. Findings Use of technology enabling business‐to‐business (B2B) e‐commerce was found to provide a potential source of performance improvement, but such improvement is shown to be more a function of the process by which strategy is formulated, and organisational capability, than of the technologies per se. The adoption and use of emerging technologies (such as the internet) are not subject to the same restrictions and impediments traditionally associated with established technologies. Therefore, organisations will find emerging internet‐based technologies easier to implement and to use, but this will not necessarily mean that they will improve performance as a result. Performance will still be determined by effective strategy formulation, a clear understanding and knowledge of the technologies, appropriate application, and prudent change management. Research limitations/implications This research has been conducted in Australia, and restricted to the membership of the EAN organisation. This membership is largely representative of the fast‐moving consumer goods (FMCG) industry. Whether such results would be consistent in other countries and industries would need to be verified through further research. Originality/value Develops and tests an integrated model linking strategy formulation, knowledge, capability, use of technology and performance. Provides valuable insight into why and how technology implementations can be configured for success.
-
ItemUse the supply relationship to develop lean and green suppliers(EMERALD GROUP PUBLISHING LTD, 2005)Purpose To investigate the relationship between a supplier and firm's level of environmental management activity and the structure of the customer‐supplier manufacturing relationship. Design/methodology/approach This paper presents a conceptual framework and looks at the literature in order to investigate this relationship. Three main concepts (supply relationship, lean manufacturing, and environmental management practices) and their relationship to one another are described and the discussion concludes with major hypotheses for further research in this area. Findings A major literature review reveals that efforts to improve or influence a supplier's environmental management practice raises critical issues of transaction costs and efficacy of approach for the buyer. The review allowed development of a model for approaching issues of supplier environmental performance through lean supply. Originality/value The environmental performance of suppliers to the supply function can prove to be a costly endeavour if not managed correctly. The framework presented in this paper may be of use in this respect.
-
ItemSupply chain management integration and implementation: a literature review(EMERALD GROUP PUBLISHING LTD, 2005)Purpose The purpose of this paper is to review a sample of the literature relating to the integration and implementation of supply chain management practices from a strategic viewpoint. Design/methodology/approach The literature is examined from three perspectives. First, supply chain integration covers issues relating to integration of core processes across organizational boundaries through improved communication, partnerships, alliances and cooperation. Second, strategy and planning examines supply chain management as a strategic matter for trading partners, along with factors relating to the amount of planning required. Third, implementation issues concern factors critical for successful implementation, as well as issues specific to inter and intra‐organizational aspects of supply chain initiatives are contained in this sub‐group Findings An important emergent theme from the literature is the importance of taking a holistic view, and the systemic nature of interactions between the participants. At the same time, it is also apparent that this requirement to take such an holistic and systemic view of the supply chain acts as an impediment to more extensive implementation. The strategic nature of adopting a supply chain wide perspective, on the one hand provides significant potential benefit, and on the other requires trading partners to think and act strategically. This is easier said than done within a stand‐alone organization, let alone across a diverse and dispersed group of trading partners. Research limitations/implications The scope of this review is by design limited to a cross‐section of the literature in this area. As such, it cannot, and does not, attempt to be an examination of the full range of the literature, but a sampling of important and influential works. Practical implications This review of the literature serves to highlight the inter‐dependence between integration (technologies, logistics, and partnerships), a strategic view of supply chain systems, and implementation approach. All three need to inform and underpin each other in order for management of supply chains to be able to deliver on the promise of benefits for all trading partners. Originality/value This study reviews a sample of recent and classic literature in this field, and in doing so provides some clear guidelines for the conduct of future research.