Management and Marketing - Research Publications
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ItemActing as Expected: Global Leadership Preferences and the Pursuit of an Integrated Supply Chain(Wiley, 2019-07-01)While research has extensively explored the potential benefits companies gain with integrated supply chains, the topic of why some companies are better at pursuing supply chain integration (SCI) is relatively under‐examined. We take the perspective that SCI is associated with preferred forms of leadership using leadership preference derived from path–goal logic. By combining global data sources, we examine the relationships among leadership style preferences, internal integration (i.e., between sales and purchasing) programs, and external integration (i.e., supplier side) programs. Our country‐level results challenge the assumption that the choice to pursue internal and external integration has similar origins. Specifically, while collaborative‐style leadership preferences relate to internal integration programs, societies preferring individualistic‐style leaders will be predisposed toward external integration programs. Our study’s contribution is in the novel use of theories on leadership to explain variations in approaches toward supply chain integration.
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ItemConsumer motivation for product disposal and its role in acquiring products for reuse(Wiley, 2019-10-01)Product reuse is most profitable where manufacturers acquire used products in the best possible condition—near new and with little wear and tear. This requires consumers, however, to dispose of products that still work and may still be in use. Prior scholarship on acquiring consumer products for reuse focuses on consumer “returns”—products consumers find fault with, or bought in error. These, however, are a fraction of all products sold to consumers and available for reuse. Importantly, returns are motivated by a different set of factors, than product “disposal.” We explore how psychological ownership influences consumer disposal of reusable products. Across three studies of Australian consumers, we found two psychological tendencies (attachment and frugality) increased product retention. We also found, that infrequent product use, and emotional reward, could weaken ownership and encourage disposal of products that are attractive for reuse. To our knowledge, no behavioral studies in the product acquisition literature deal with consumers before or during product disposal. We highlight a role for consumers in product acquisition, as well as contribute to the consumer psychology and mental accounting literature, and identify significant opportunity for manufacturers to leverage consumers' psychological tendencies to improve the collection of reusable products.
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ItemWhen One Size Does Not Fit All: A Problem of Fit Rather than Failure for Voluntary Management Standards(SPRINGER, 2012-09)Voluntary management standards for social and environmental performance ideally help to define and improve firms’ related capabilities. These standards, however, have largely failed to improve such performance as intended. Over-emphasis on institutional factors leading to adoption of these standards has neglected the role of firms’ existing capabilities. External pressures can drive firms to adopt standards more than their technical capacity to employ them. This can lead to problems of “fit” between institutional requirements and a firm’s existing capabilities. We describe a conceptual model that considers the impact of an interaction between a firm’s institutional requirements and its existing capabilities on standards failure. We suggest solutions that align institutional requirements to appropriate governance forms as a means to improve standards success. We contribute to theory by describing the role of firms’ internal capabilities to the success of voluntary management standards and the reliability of self-regulation generally.
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ItemThe cultural characteristic of individualism/collectivism: A comparative study of implications for investment in operations between emerging Asian and industrialized Western countries(Wiley, 2010-05-01)This study provides insight into the importance of national culture, investment in operations, and performance in the context of emerging Asian economies with a collectivist orientation, which are compared to industrialized Western nations with an individualist orientation. Hypotheses are developed and tested based on the cultural concept of individualism/collectivism, the theory of performance frontiers, and the extent of economic development. More specifically, data collected from 639 manufacturing plants in nine countries are used to first assess the influence of the cultural trait of individualism/collectivism on the extent of investment in structural assets (specifically: physical and capital-based) and infrastructural assets (specifically: team-based methods and improvement programs). Second, the influence of the extent of economic development on these investment factors is measured. Third, evidence is provided supportive of the theory of performance frontiers, and the nature of resource investments in the context of the cultural construct of individualism/collectivism. And fourth, support is provided for the efficacy of this theory, as well as for its compatibility and association with the resource-based view of the firm. Overall, this study makes important contributions to both theory and practice, and provides evidence for the role played by the cultural characteristic of individualism/collectivism in determining plant level investment outcomes in emerging Asian economies.
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ItemSupply chain enabling technologies: Management challenges and opportunities(WORLD SCIENTIFIC, 2010-01-01)