Management and Marketing - Research Publications
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ItemA Capacity Reservation Game for Suppliers with Multiple Blocks of Capacity(Elsevier, 2022-09-01)This paper studies a supplier competition model in which a buyer reserves capacity from a number of suppliers that each have multiple blocks of capacity (e.g., production or power plants). The suppliers each submit a bid that specifies a reservation price and an execution price for every block, and the buyer determines what blocks to reserve. This game involves both external competition between suppliers and internal competition between blocks from each supplier. We characterize the properties of pure-strategy Nash equilibria for the game. Such equilibria may not always exist, and we provide the conditions under which they do.
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ItemA transformative service research perspective on caste-based discrimination in microcredit lending in India(EMERALD GROUP PUBLISHING LTD, 2022-06-29)Purpose: This research aims to address the transformative service research (TSR) agenda by examining the issue of caste-based financial exclusion in microcredit lending services in India. To do so, it draws on statistical discrimination theory from labour economics to develop and test a multi-level prosocial service orientation framework. Design/methodology/approach: Survey data come from 238 loan officers and 250 lower caste loan applicants across 43 microfinance institutions (MFIs) in India. The data are analysed using hierarchical linear modelling, a method appropriate for investigating micro- and macro-level organisational variables. Findings: At the micro level, the service orientation factors of social dominance orientation and algorithmic-driven lending decisions affect financial exclusion of lower caste bottom-of-the-pyramid (BoP) vendors. At the macro level, the service orientation mechanism of inclusive service climate reduces caste-based financial exclusion, while the level of lending risk to reduce discrimination receives no support. Research limitations/implications: Research in other contexts is warranted to confirm the prosocial service orientation model. Methodological challenges at the BoP also present avenues for insightful work. Social implications: The study shows the importance of an inclusive service climate and reassessment of algorithmic-driven lending decisions to eliminate caste-based indicators in lending decisions. It also recommends policy reform of caste-based affirmative action at the macro- and micro-levels of lending decisions. Originality/value: This research extends the TSR agenda to include caste-based discrimination in prosocial services. It takes a multidisciplinary perspective on services research by incorporating statistical discrimination theory from labour economics to extend understanding of service orientation.
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ItemNo Preview AvailableORGANIZING FOR SUSTAINABILITY(Edward Elgar Publishing, 2022)
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ItemNo Preview AvailableMistresses, mothers, and headscarves: media representations of women in corruption scandals in Indonesia(ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD, 2022-03-03)
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ItemNo Preview AvailableThe Fear of COVID-19 Scale: Its Structure and Measurement Invariance Across 48 Countries(AMER PSYCHOLOGICAL ASSOC, 2022-01-20)Coronavirus disease (COVID-19) has been a source of fear around the world. We asked whether the measurement of this fear is trustworthy and comparable across countries. In particular, we explored the measurement invariance and cross-cultural replicability of the widely used Fear of COVID-19 scale (FCV-19S), testing community samples from 48 countries (N = 14,558). The findings indicate that the FCV-19S has a somewhat problematic structure, yet the one-factor solution is replicable across cultural contexts and could be used in studies that compare people who vary on gender and educational level. The validity of the scale is supported by a consistent pattern of positive correlations with perceived stress and general anxiety. However, given the unclear structure of the FCV-19S, we recommend using latent factor scores, instead of raw scores, especially in cross-cultural comparisons. (PsycInfo Database Record (c) 2022 APA, all rights reserved).
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ItemNo Preview AvailableUsing a 'lens' to re-search business markets, relationships and networks: Tensions, challenges and possibilities(ELSEVIER SCIENCE INC, 2021-11-17)
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ItemNo Preview AvailableExamining trade-offs in the airline industry(Inderscience Publishers, 2021)
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ItemNo Preview AvailableSocietal challenges and business leadership for social innovation(EMERALD GROUP PUBLISHING LTD, 2021-08-13)Purpose Today’s pressing global societal challenges are urgent and require substantial solutions and innovations that tackle the roots of a problem. These challenges call for new forms of leadership, stakeholder engagement and innovation. This paper aims to examine whether, why and how business leaders engage in social innovation. The authors argue that leadership perspective and motivation are important drivers for developing substantial social innovations suited to resolving societal challenges at their roots. More specifically, the authors propose that intra-personal factors (degree of care and compassion), an inter-relational perspective of leadership (shareholder versus stakeholder) and the corresponding leadership motivation (personalized versus socialized) may unveil what quality of social innovation (first-order versus second-order solutions) is pursued by a business leader. Implications for future research and practice are provided. Design/methodology/approach The authors revisit the concept of social innovation and explore its connection with care and compassion. They suggest a series of propositions pertaining to the relationship between different configurations of leadership and different forms of social innovation. Findings Responsible business leaders with an integrative leader trait configuration (stakeholder perspective, socialized motivation, high degree of care and compassion) are more likely to foster substantial second-order social innovations for uprooting societal problems than business leader with an instrumental leader trait configuration (shareholder perspective, personalized motivation, low degree of care and compassion). An organization’s stakeholder culture plays a moderating role in the relation between leadership and social innovation. Social implications This paper reveals a path for conceptualizing leadership in social innovation from a stakeholder perspective. Future research should investigate the role of business leaders, their mindsets, styles and relational competencies in co-creation processes of social innovation empirically. If the development of substantial second-order social innovations requires leaders with a stakeholder perspective and socialized approach, then this has implications for leader selection and development. Originality/value This paper advocates for new kinds of leaders in facilitating and sustaining social innovations to tackle global societal challenges.
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ItemNo Preview AvailableCOVID-19 is an opportunity to rethink I-O psychology, not for business as usual(CAMBRIDGE UNIV PRESS, 2021-06-01)
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ItemNo Preview Available"How Do I Carry All This Now?" Understanding Consumer Resistance to Sustainability Interventions(SAGE PUBLICATIONS INC, 2021-05-01)Given the increasingly grave environmental crisis, governments and organizations frequently initiate sustainability interventions to encourage sustainable behavior in individual consumers. However, prevalent behavioral approaches to sustainability interventions often have the unintended consequence of generating consumer resistance, undermining their effectiveness. With a practice–theoretical perspective, the authors investigate what generates consumer resistance and how it can be reduced, using consumer responses to a nationwide ban on plastic bags in Chile in 2019. The findings show that consumer resistance to sustainability interventions emerges not primarily because consumers are unwilling to change their individual behavior—as the existing literature commonly assumes—but because the individual behaviors being targeted are embedded in dynamic social practices. When sustainability interventions aim to change individual behaviors rather than social practices, they place excessive responsibility on consumers, unsettle their practice-related emotionality, and destabilize the multiple practices that interconnect to shape consumers’ lives, ultimately leading to resistance. The authors propose a theory of consumer resistance in social practice change that explains consumer resistance to sustainability interventions and ways of reducing it. They also offer recommendations for policy makers and social marketers in designing and managing sustainability initiatives that trigger less consumer resistance and thereby foster sustainable consumer behavior.