Management and Marketing - Research Publications
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ItemWork, organisation and Enterprise Resource Planning systems: an alternative research agendaDery, K ; Grant, D ; Harley, B ; Wright, C (WILEY, 2006-11-01)
ItemOnline consultation: E-Democracy and E-Resistance in the Case of the Development GatewayAinsworth, S ; Harley, B (SAGE Publications, 2005-01-01)To explore the implications of the Internet for the relationship between organizational communication and power, this article compares two online forums established in response to the introduction of a new e-organization: the Development Gateway. The article analyzes postings to the forums to explore the capacity of the Internet to foster democracy, and to investigate how power and resistance are exercised through this medium. Findings show that, rather than equate resistance with participation, as some models of democracy do, the dynamics of power and resistance are more complex, and resistance and power can take participative and nonparticipative forms.!
ItemManagement Reactions to Technological Change The Example of Enterprise Resource PlanningHarley, B ; Wright, C ; Hall, R ; Dery, K (SAGE PUBLICATIONS INC, 2006-03-01)This article explores how different types of managers respond to large-scale organizational change and what factors underpin differences in management attitudes and reactions. Through qualitative analysis of the introduction of enterprise resource planning (ERP) systems in two case study organizations, the authors argue that variations in managerial responses to organizational change relate to both the structural position of individual managers and their level of involvement in the implementation of change. Managers are also shown to exhibit agency in interpreting, influencing, and negotiating the impact of organizational change. The analysis emphasizes the need to incorporate more critical perspectives informed by labor process theory with existing insights from conventional organizational change literature.
ItemHope or Hype? High Performance Work SystemsHARLEY, WG ; HARLEY, WG ; HYMAN, J ; THOMPSON, P (Palgrave Macmillan, 2005)
ItemHigh performance work systems and employee experience of work in the service sector: The case of aged careHarley, B ; Allen, BC ; Sargent, LD (WILEY, 2007-09-01)
ItemA little knowledge is a dangerous thing: getting below the surface of the growth of 'knowledge work' in AustraliaFleming, P ; Harley, B ; Sewell, G (SAGE PUBLICATIONS LTD, 2004-12-01)This article critically addresses the claim that there has been a striking growth in ‘knowledge work’ in advanced economies. Using the Australian Bureau of Statistics Labour Force Survey, we examine occupational change from 1986 to 2000 to evaluate the support for this claim. Researchers have usually relied on aggregate level data to justify the presence of a burgeoning knowledge-based workforce, but we contend that we must ‘get below the surface’ of the major occupational groups by disaggregating the data. This enables us to demonstrate that a substantial component of the apparent growth in knowledge work is accounted for by an increase in low-level information handling occupations rather than by a growth in knowledge work as it is commonly conceived. The article then develops an interpretive framework that makes sense of the data in a manner that avoids both over-estimating the prevalence of the ‘knowledge worker’ and underestimating the knowledge-related activities in jobs commonly considered to be low-skilled and bereft of important competencies.
ItemReflecting on Reflexivity: Reflexive Textual Practices in Organization and Management TheoryAlvesson, M ; Hardy, C ; Harley, B (Wiley, 2008-05)