Management and Marketing - Research Publications

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    The interactive effect of task business environment and supply chain relationship on manufacturing plant's operational sustainability: synergies or antagonies?
    Mannaperuma Mudiyanselage, B ; Singh, PJ ; Ho, W (15th ANZAM Operations, Supply Chain and Service Management Symposium, 2017)
    The recent global “Great Recession” showed that many manufacturing plants that appeared to be operationally sustainable were not able to withstand the forces in their task environments and supply chains. In this study, we invoke the complex adaptive system (CAS) theory to assess the interactive effects of these two constructs on operational sustainability. We show that empirical data from 522 plants across 9 countries and 21 industries validates both the positive and negative synergistic or antagonistic interactions among the features of task business environment (dynamisms, munificence and complexity) and supply chain relationship (information exchange, supplier and customer leveraging and complexity).
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    Conceptual note: The impact of supply network configurations on firms’ operational sustainability
    Mannaperuma Mudiyanselage, B ; Singh, PJ ; Ho, W (Melbourne Monash Joint Doctoral Colloquium, 2014)
    Supply network configuration consists of both structural characteristics and relational characteristics. Structural characteristics attribute embedded position of buyer and supplier firms in a network and relational characteristics explain the set of relationships between them. The intention of a supply network is to deliver a product or a service to consumers efficiently and effectively. At the same time, individual firms also need to manage the relationships appropriately to remain operationally sustainable in supply networks. Much of the literature on supply network configuration concentrates on classification, structural characteristics and their linear relations to performance and innovation. Further, majority of them follow the nascent research archetype providing qualitative interpretations. Few quantitative studies are able to provide empirical evidences in supply network context due to the difficulties of data collection from real world supply networks. Existing literature is not sufficient in revealing the potential drivers of supply network configuration and its nonlinear impact on firms’ performance. Therefore, this paper conceptualises the impact of supply network configuration on firms’ operational sustainability remaining on stances of supply networks as complex adaptive systems where environment acts as ultimate driver that creates supply network configurations. The conceptual model strengthens the argument that firms adjusting themselves to adapt environment will survive longer in supply networks. Consequently, supply networks are emerging rather than static designs by individual firms. Further, this paper proposes social network analysis (SNA) to disentangle supply network characteristics and hence to quantify firms’ connectivity and dimensionality in a supply network. The paper justifies the proposed relationships in the model based on complex adaptive systems and social network theories.
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    Strategic Logistics Outsourcing: An Integrated QFD and AHP Approach
    Ho, W ; Bennett, DJ ; Mak, KL ; Chuah, KB ; Lee, CKM ; Hall, MJ (IEEE, 2009-01-01)
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