Management and Marketing - Research Publications
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ItemCompetitive progression: Extensions and cross validations in emerging markets(Decision Sciences Institute, 2009)
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ItemProject success and project team management: evidence from capital projects in the process industries(Oxford University Press, 2007)
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ItemMoving Beyond Tacit and Explicit: Four Dimensions of Knowledge(IEEE Computer Society, 2005)
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ItemSustainable Development and Business Success: Reaching Beyond the Rhetoric to Superior Business Performance(Australian Business Foundation, 2005)
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ItemTheoretical Foundations of Business Strategy: Integration of the Market Orientation Theory With Resource Based Theory(Western Decisions Sciences Institute, 2006)
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ItemThe cultural characteristic of individualism/collectivism: A comparative study of implications for investment in operations between emerging Asian and industrialized Western countries(Wiley, 2010-05-01)This study provides insight into the importance of national culture, investment in operations, and performance in the context of emerging Asian economies with a collectivist orientation, which are compared to industrialized Western nations with an individualist orientation. Hypotheses are developed and tested based on the cultural concept of individualism/collectivism, the theory of performance frontiers, and the extent of economic development. More specifically, data collected from 639 manufacturing plants in nine countries are used to first assess the influence of the cultural trait of individualism/collectivism on the extent of investment in structural assets (specifically: physical and capital-based) and infrastructural assets (specifically: team-based methods and improvement programs). Second, the influence of the extent of economic development on these investment factors is measured. Third, evidence is provided supportive of the theory of performance frontiers, and the nature of resource investments in the context of the cultural construct of individualism/collectivism. And fourth, support is provided for the efficacy of this theory, as well as for its compatibility and association with the resource-based view of the firm. Overall, this study makes important contributions to both theory and practice, and provides evidence for the role played by the cultural characteristic of individualism/collectivism in determining plant level investment outcomes in emerging Asian economies.
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ItemImpact of technological, organizational and human resource investments on employee and manufacturing performance: Australian and New Zealand evidence(Taylor & Francis, 2005-01-01)This paper reports on the relationships between facets of integrated manufacturing - consisting of total quality management, just in time and advanced manufacturing technology - various organizational improvement initiatives (such as in leadership, teams, human resource management and benchmarking), and employee and manufacturing performance. Results from a survey of 1024 Australian and New Zealand manufacturing sites indicate that the integrated manufacturing facets of total quality management and just in time are significantly associated with organizational and human resource practices, while advanced manufacturing technology is weakly associated with a narrower range of practices. Organizational and human resource practices also explain significant additional variance in both employee and manufacturing performance, above that explained by integrated manufacturing facets. Further, by partitioning the large data set into three sections using manufacturing performance as a cutting variable, it was found that high-performing firms place considerably more emphasis on 'soft' human resource management practices and relied on total quality management principles half as much as low-performing firms. The implications of these findings for managers are then discussed.
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ItemTeam management for fast projects: An empirical study of process industries(Emerald, 2009-05-22)Purpose - The purpose of this paper is to set out to identify key team factors associated with the fast implementation of capital projects. Although scholars theorise that project success depends as much on the effective management of project personnel as on technical management, the project literature is virtually silent on which team practices are pivotal. Design/methodology/approach - Using a model-based quantitative research design, the impact of team management variables on the speed of two different phases of capital project implementation were examined: project execution and project construction. Multi-method data collection included 252 individual surveys, archival documents, and whole team interviews conducted at the closeout of 56 capital projects implemented in four continents by 15 Fortune 500 companies in the process industries. Findings - Empirical analysis revealed that only some of the variables predicted from other literatures (project manager - PM continuity, cross-functional team integration, and PM incentives) were significantly linked to fast schedule outcomes. Some key drivers differed according to temporal phase. Research limitations/implications - Limitations of this study included its cross-sectional design, modest sample size and sampling frame, but the findings clearly demonstrate the value of further research into key team factors for project success. Practical implications - The results suggest that strategic management of project personnel can drive project speed. Phase-linked key team practices are identified for improving time performance in capital projects. Originality/value - This study breaks new ground by exploring whether key team practices are generic and phase-specific, and by identifying specific team drivers of speed for two capital project phases using objective outcome measures.
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ItemGreening the automotive supply chain: a relationship perspective(Emerald, 2007)Purpose This study seeks to explore the moderating impact of relationship conditions existing between a customer and its suppliers on the uptake and effectiveness of the customer's environmental performance requirements (otherwise known as “green‐supply”). Design/methodology/approach The study assesses the extent to which a supplier's environmental performance is influenced by its customer's environmental performance requirements when specific relationship conditions (investment, contracting and monitoring routines) are taken into account. Data were collected through a survey of first and second tier component manufacturers in the Australian automotive industry and analysed using linear regression and MMR. Findings Suppliers were found to be more responsive to their customers' environmental performance requirements where increasing levels of relationship‐specific investment occurred. As the level of investment in the customer‐supplier relationship increased, suppliers become less likely to believe that they would be penalized for non‐compliance with the customer's environmental performance requirements. Research limitations/implications Survey data were collected in 2004 and are limited to the Australian automotive industry. The sample size available for the regression analysis also precluded the use of more comprehensive analytic techniques. Practical implications The research offers new insight into the issue of how firms might improve the environmental performance of suppliers and the sustainability of their supply chain. Originality/value Virtually no research exists on the actual effectiveness of green supply requirements when placed in context with the realities of inter‐organizational dynamics. The findings suggest that traditional operations theory on inter‐organizational performance improvement is just as relevant to the use of environmental performance requirements.
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ItemProject success and project team management: Evidence from capital projects in the process industries(Wiley, 2008-11-01)Efficient project execution is a key business objective in many domains and particularly so for capital projects in the process industries, but existing project management research gives little direction about how project team factors influence three important capital project outcomes: cost, schedule, and operability. After an extensive cross-disciplinary review of the general team and project management literatures, we constructed and tested a theoretically based, five-dimensional model of organizational context, project team design, project team leadership, project team processes, and project outcome factors. We examined the model by means of an empirical study of 56 newly completed capital projects executed by 15 Fortune 500 companies in the process industries. The results indicate the value of disaggregating project outcomes for research purposes. Different bundles of project team factors were found to drive project cost, schedule, and operability. Project team efficacy, cross-functional project teams, autonomous project team structure, and virtual office usage were the strongest predictors of project cost effectiveness. Continuity of project leadership, cross-functional project teams, and project manager incentives were the strongest predictors of project construction schedule. In contrast, clear project goals and an office design to facilitate effective communication were the main predictors of plant operability. Implications of these findings for researchers and project practitioners are discussed. One major practical implication of our findings is that project managers need to clearly focus and prioritize their goals for each project so they can adopt the appropriate bundles of project team practices that will facilitate their goal achievement.