Management and Marketing - Research Publications
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ItemWomen in Science in Australia: Maximising productivity, diversity and innovation(FASTS (Federation of Australian Scientific and Technological Societies), 2009)
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ItemStrategic Logistics Outsourcing: An Integrated QFD and AHP Approach(IEEE, 2009-01-01)
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ItemThe analysis and case studies of successful express logistics companies(Inderscience Publishers, 2009-01-01)
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ItemMulti-criteria logistics distribution network design using SAS/OR(PERGAMON-ELSEVIER SCIENCE LTD, 2009-04-01)
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ItemMeasuring performance of virtual learning environment system in higher education(EMERALD GROUP PUBLISHING LTD, 2009)Purpose The purpose of this paper is to measure the performance of commercial virtual learning environment (VLE) systems, which helps the decision makers to select the appropriate system for their institutions. Design/methodology/approach This paper develops an integrated multiple criteria decision making approach, which combines the analytic hierarchy process (AHP) and quality function deployment (QFD), to evaluate and select the best system. The evaluating criteria are derived from the requirements of those who use the system. A case study is provided to demonstrate how the integrated approach works. Findings The major advantage of the integrated approach is that the evaluating criteria are of interest to the stakeholders. This ensures that the selected system will achieve the requirements and satisfy the stakeholders most. Another advantage is that the approach can guarantee the benchmarking to be consistent and reliable. From the case study, it is proved that the performance of a VLE system being used at the university is the best. Therefore, the university should continue to run the system in order to support and facilitate both teaching and learning. Originality/value It is believed that there is no study that measures the performance of VLE systems, and thus decision makers may have difficulties in system evaluation and selection for their institutions.
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ItemInnovation in healthcare services: a customer-focused approach(INDERSCIENCE ENTERPRISES LTD, 2009)
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ItemDevelopment of a co-operative distributed process mining system for quality assurance(TAYLOR & FRANCIS LTD, 2009)
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ItemDesign and development of agent-based procurement system to enhance business intelligence(PERGAMON-ELSEVIER SCIENCE LTD, 2009-01-01)
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ItemAn integrated scheduling problem of PCB components on sequential pick-and-place machines: Mathematical models and heuristic solutions(PERGAMON-ELSEVIER SCIENCE LTD, 2009-04-01)
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ItemA mathematical model for assembly line balancing model to consider disordering sequence of workstations(EMERALD GROUP PUBLISHING LTD, 2009-01-01)