Management and Marketing - Research Publications

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    When One Size Does Not Fit All: A Problem of Fit Rather than Failure for Voluntary Management Standards
    Simpson, D ; Power, D ; Klassen, R (SPRINGER, 2012-09)
    Voluntary management standards for social and environmental performance ideally help to define and improve firms’ related capabilities. These standards, however, have largely failed to improve such performance as intended. Over-emphasis on institutional factors leading to adoption of these standards has neglected the role of firms’ existing capabilities. External pressures can drive firms to adopt standards more than their technical capacity to employ them. This can lead to problems of “fit” between institutional requirements and a firm’s existing capabilities. We describe a conceptual model that considers the impact of an interaction between a firm’s institutional requirements and its existing capabilities on standards failure. We suggest solutions that align institutional requirements to appropriate governance forms as a means to improve standards success. We contribute to theory by describing the role of firms’ internal capabilities to the success of voluntary management standards and the reliability of self-regulation generally.
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    Ignored Faces Produce Figural Face Aftereffects
    Murray, JE ; Judge, M ; Chen, Y ; Barton, JJS (PUBLIC LIBRARY SCIENCE, 2012-09-21)
    Following adaptation to faces with contracted (or expanded) internal features, faces previously perceived as normal appear distorted in the opposite direction. This figural face aftereffect suggests face-coding mechanisms adapt to changes in the spatial relations of features and/or the global structure of faces. Here, we investigated whether the figural aftereffect requires spatial attention. Participants ignored a distorted adapting face and performed a highly demanding letter-count task. Before and after adaptation, participants rated the normality of morphed distorted faces ranging from 50% contracted through undistorted to 50% expanded. A robust aftereffect was observed. These results suggest that the figural face aftereffect can occur in the absence of spatial attention, even when the attentional demands of the relevant task are high.
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    Led into Temptation? Rewarding Brand Logos Bias the Neural Encoding of Incidental Economic Decisions
    Murawski, C ; Harris, PG ; Bode, S ; Dominguez D, JF ; Egan, GF ; Zhan, W (PUBLIC LIBRARY SCIENCE, 2012-03-30)
    Human decision-making is driven by subjective values assigned to alternative choice options. These valuations are based on reward cues. It is unknown, however, whether complex reward cues, such as brand logos, may bias the neural encoding of subjective value in unrelated decisions. In this functional magnetic resonance imaging (fMRI) study, we subliminally presented brand logos preceding intertemporal choices. We demonstrated that priming biased participants' preferences towards more immediate rewards in the subsequent temporal discounting task. This was associated with modulations of the neural encoding of subjective values of choice options in a network of brain regions, including but not restricted to medial prefrontal cortex. Our findings demonstrate the general susceptibility of the human decision making system to apparently incidental contextual information. We conclude that the brain incorporates seemingly unrelated value information that modifies decision making outside the decision-maker's awareness.
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    Nominal wage rigidity prior to compulsory arbitration: Evidence from the Victorian Railways, 1902-1921
    Seltzer, A ; Sammartino, AS (Springer, 2011)
    Studies across a wide range of countries have shown that relatively few workers have received year-to-year wage cuts since the Second World War. However, there is very little micro-level evidence from earlier years, when lower inflation rates and a less regulated labour market may have led to stronger downwards pressure on wages. This paper examines wage adjustment at the Victorian Railways, Australia, between 1902 and 1921. It is shown that, despite strong downwards pressure on wages, nominal wages were rigid downwards and a high proportion of triennial wage changes were exactly zero. Even for workers with very long tenure and in years when the national price level declined, wage cuts were rare. We also show that the characteristics of workers whose wages were unchanged were very similar to those receiving wage cuts. Finally, we show that unlike the wages of incumbent staff, entry wages for new junior staff frequently declined from year to year.
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    Flexible Footprints: Reconfiguring MNCs for New Value Opportunities
    Maitland, E ; Sammartino, A (Sage, 2012)
    Powerful technological, regulatory, and economic forces compel the senior executives of multinational corporations (MNCs) to repeatedly re-evaluate and reconfigure value chains in the search for ongoing competitive advantage. However, releasing assets from existing activities and redeploying them to new opportunities is a challenging and poorly understood task. In particular, the standard strategic management concepts of use- and firm-flexibility overlook the crucial international dimension of location. Utilizing examples from GM, Qantas, and a mining MNC, this article argues that strategic flexibility should be consciously measured along all three dimensions. By using the decision tool set out in this article, MNC executives can map their worldwide footprint of strategic roadblocks and opportunities to expand into new markets, divest redundant businesses, and build flexibility to adapt to future challenges.
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    Integrated component scheduling models for chip shooter machines
    Ho, W ; Ji, P (ELSEVIER SCIENCE BV, 2010-01)
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    Design of a genetic algorithm for bi-objective flow shop scheduling problems with re-entrant jobs
    Lee, CKM ; Lin, D ; Ho, W ; Wu, Z (SPRINGER LONDON LTD, 2011-10)
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    Strategic sourcing: a combined QFD and AHP approach in manufacturing
    Ho, W ; Dey, PK ; Lockstrom, M ; Xie, C (EMERALD GROUP PUBLISHING LTD, 2011)
    Purpose This paper aims to develop an integrated analytical approach, combining quality function deployment (QFD) and analytic hierarchy process (AHP) approach, to enhance the effectiveness of sourcing decisions. Design/methodology/approach In the approach, QFD is used to translate the company stakeholder requirements into multiple evaluating factors for supplier selection, which are used to benchmark the suppliers. AHP is used to determine the importance of evaluating factors and preference of each supplier with respect to each selection criterion. Findings The effectiveness of the proposed approach is demonstrated by applying it to a UK‐based automobile manufacturing company. With QFD, the evaluating factors are related to the strategic intent of the company through the involvement of concerned stakeholders. This ensures successful strategic sourcing. The application of AHP ensures consistent supplier performance measurement using benchmarking approach. Research limitations/implications The proposed integrated approach can be principally adopted in other decision‐making scenarios for effective management of the supply chain. Practical implications The proposed integrated approach can be used as a group‐based decision support system for supplier selection, in which all relevant stakeholders are involved to identify various quantitative and qualitative evaluating criteria, and their importance. Originality/value Various approaches that can deal with multiple and conflicting criteria have been adopted for the supplier selection. However, they fail to consider the impact of business objectives and the requirements of company stakeholders in the identification of evaluating criteria for strategic supplier selection. The proposed integrated approach outranks the conventional approaches to supplier selection and supplier performance measurement because the sourcing strategy and supplier selection are derived from the corporate/business strategy.
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    Design and development of logistics workflow systems for demand management with RFID
    Lee, CKM ; Ho, W ; Ho, GTS ; Lau, HCW (PERGAMON-ELSEVIER SCIENCE LTD, 2011-05)