Management and Marketing - Research Publications
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ItemFrom Apples and Cases to Barrels and Orchards: Macro-Level Drivers of Workplace Abuse(Academy of Management, 2019-08-01)Workplace abuse, broadly defined as interpersonal mistreatment against employees in the workplace that might harm or injure them and contribute to a hostile work environment, is one of the most pervasive and harmful problems faced by organizations worldwide. In the current symposium, we focus attention on the macro-level drivers of workplace abuse that occur within organizations and in society more generally. At the societal level, we will have one paper about important global trends affecting today’s organizations. The paper investigates how, why, and for whom these macro forces have implications when it comes to workplace harassment. At the organizational level, we will have three papers, one dedicated to unpacking the multiple dimensions of organizational tolerance for abuse. Two more papers will focus on structural organizational features, namely the mechanisms of communication, and structural pay inequality that can impact perceptions of interpersonal abuse at work. We argue that a stronger focus on studying the “barrel” and “orchard”, rather than “apples” and “cases”, can enhance our understanding of social and structural factors that underpin everyday workplace interactions and help us identify new avenues of theorizing and practice to prevent interpersonal workplace abuse.
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ItemWho Is the Wolf and Who Is the Sheep? Towards a More Nuanced Understanding of Workplace Incivility(Cambridge University Press (CUP), 2018-01-31)Cortina, Rabelo, and Holland's (2018) perspective on studying victimization in organizations is a welcome contribution to workplace aggression research. We share their believe that considering a perpetrator predation paradigm may advance and proliferate research on issues related to gender harassment, bullying, mobbing, and other explicitly overt forms of victimization where the intent to harm is supposedly clear. However, we propose that, if blindly adopted, neither the dominant victim precipitation paradigm nor the suggested perpetrator predation paradigm will improve research on incivility or other more covert and indirect forms of victimization. In fact, we suggest in our commentary that both models may be counterproductive for understanding and remedying incivility in organizations.