Management and Marketing - Research Publications

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    Nominal wage rigidity prior to compulsory arbitration: Evidence from the Victorian Railways, 1902-1921
    Seltzer, A ; Sammartino, AS (Springer, 2011)
    Studies across a wide range of countries have shown that relatively few workers have received year-to-year wage cuts since the Second World War. However, there is very little micro-level evidence from earlier years, when lower inflation rates and a less regulated labour market may have led to stronger downwards pressure on wages. This paper examines wage adjustment at the Victorian Railways, Australia, between 1902 and 1921. It is shown that, despite strong downwards pressure on wages, nominal wages were rigid downwards and a high proportion of triennial wage changes were exactly zero. Even for workers with very long tenure and in years when the national price level declined, wage cuts were rare. We also show that the characteristics of workers whose wages were unchanged were very similar to those receiving wage cuts. Finally, we show that unlike the wages of incumbent staff, entry wages for new junior staff frequently declined from year to year.
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    Transition to Primary School: A Review of the Literature
    Hirst, M ; Jervis, N ; Visagie, K ; SOJO, V ; Cavanagh, S (Australian Government Department of Health and Ageing, 2011)
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    Applied operational research with SAS
    Emrouznejad, A ; Ho, W (CRC Press (Taylor & Francis Group), 2011-12)
    Using a wide range of operational research (OR) optimization examples, Applied Operational Research with SAS demonstrates how the OR procedures in SAS work. The book is one of the first to extensively cover the application of SAS procedures to OR problems, such as single criterion optimization, project management decisions, printed circuit board assembly, and multiple criteria decision making. The text begins with the algorithms and methods for linear programming, integer linear programming, and goal programming models. It then describes the principles of several OR procedures in SAS. Subsequent chapters explain how to use these procedures to solve various types of OR problems. Each of these chapters describes the concept of an OR problem, presents an example of the problem, and discusses the specific procedure and its macros for the optimal solution of the problem. The macros include data handling, model building, and report writing. While primarily designed for SAS users in OR and marketing analytics, the book can also be used by readers interested in mathematical modeling techniques. By formulating the OR problems as mathematical models, the authors show how SAS can solve a variety of optimization problems.
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    Design of a genetic algorithm for bi-objective flow shop scheduling problems with re-entrant jobs
    Lee, CKM ; Lin, D ; Ho, W ; Wu, Z (SPRINGER LONDON LTD, 2011-10)
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    Strategic sourcing: a combined QFD and AHP approach in manufacturing
    Ho, W ; Dey, PK ; Lockstrom, M ; Xie, C (EMERALD GROUP PUBLISHING LTD, 2011)
    Purpose This paper aims to develop an integrated analytical approach, combining quality function deployment (QFD) and analytic hierarchy process (AHP) approach, to enhance the effectiveness of sourcing decisions. Design/methodology/approach In the approach, QFD is used to translate the company stakeholder requirements into multiple evaluating factors for supplier selection, which are used to benchmark the suppliers. AHP is used to determine the importance of evaluating factors and preference of each supplier with respect to each selection criterion. Findings The effectiveness of the proposed approach is demonstrated by applying it to a UK‐based automobile manufacturing company. With QFD, the evaluating factors are related to the strategic intent of the company through the involvement of concerned stakeholders. This ensures successful strategic sourcing. The application of AHP ensures consistent supplier performance measurement using benchmarking approach. Research limitations/implications The proposed integrated approach can be principally adopted in other decision‐making scenarios for effective management of the supply chain. Practical implications The proposed integrated approach can be used as a group‐based decision support system for supplier selection, in which all relevant stakeholders are involved to identify various quantitative and qualitative evaluating criteria, and their importance. Originality/value Various approaches that can deal with multiple and conflicting criteria have been adopted for the supplier selection. However, they fail to consider the impact of business objectives and the requirements of company stakeholders in the identification of evaluating criteria for strategic supplier selection. The proposed integrated approach outranks the conventional approaches to supplier selection and supplier performance measurement because the sourcing strategy and supplier selection are derived from the corporate/business strategy.
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    Design and development of logistics workflow systems for demand management with RFID
    Lee, CKM ; Ho, W ; Ho, GTS ; Lau, HCW (PERGAMON-ELSEVIER SCIENCE LTD, 2011-05)
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    Reframing resistance to organizational change
    Thomas, R ; Hardy, C (ELSEVIER SCI LTD, 2011-09)
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    Managing Organizational Change: Negotiating Meaning and Power-Resistance Relations
    Thomas, R ; Sargent, LD ; Hardy, C (INFORMS, 2011-01-01)
    Theoretical developments in the analysis of organizations have recently turned to an “organizational becoming” perspective, which sees the social world as enacted in the microcontext of communicative interactions among individuals through which meaning is negotiated. According to this view, organizational change is endemic, natural, and ongoing; it occurs in everyday interactions as actors engage in the process of establishing new meanings for organizational activities. We adopt this approach to study how meanings were negotiated by senior and middle managers in a workshop held as part of a culture change program at a telecommunications company. Our study identifies two very different patterns in these negotiations, constituted by the particular communicative practices adopted by participants. We discuss the implications of these patterns for organizational change in relation to generative dialogue and power-resistance relations between senior and middle managers.
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