Management and Marketing - Research Publications
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ItemAortic Elastic Properties and Myocardial Performance Index Are Impaired in Patients with Lichen Planus.(S. Karger AG, 2016)OBJECTIVES: The aim of this study was to investigate the elastic properties of the aorta and the myocardial performance index of the left ventricle (LV) in patients with lichen planus (LP). SUBJECTS AND METHODS: A total of 54 patients with LP and 50 controls were enrolled in the study. The 2 groups were well-matched regarding age, gender, body mass index, any smoking history, diabetes mellitus and systolic and diastolic blood pressure (SBP and DBP). The echocardiographic examination was performed on the study subjects and the controls. Aortic elasticity parameters and the myocardial performance index of the LV were calculated. The Student t test, the x03C7;2 test and multiple linear regression were used for the statistical analysis. RESULTS: Aortic strain (AS, 4.77 ± 1.81 vs. 8.95 ± 2.22; p < 0.001) and aortic distensibility (AD, 0.25 ± 0.009 vs. 0.42 ± 0.120; p < 0.001) were significantly lower, and aortic stiffness index β (ASIβ, 3.65 ± 1.03 vs. 2.70 ± 0.91; p < 0.001) was significantly higher in the LP group than in the controls. The myocardial performance index (Tei index) was significantly higher in the LP group than in the control group (p = 0.001). The duration of the LP was negatively correlated with AS (r = -0.364, p < 0.001) and AD (r = -0.279, p = 0.006), and positively correlated with the Tei index (r = 0.324, p = 0.001) and ASIβ (r = 0.364, p < 0.001). After adjustment for relevant confounders (age, male gender, smoking, SBP, DBP, diabetes mellitus and low- and high-density lipoprotein cholesterol), LP and its duration were still associated with AS, AD and ASIβ. CONCLUSION: In this study, AS and AD were lower and ASIβ and myocardial performance index higher in LP patients than in controls.
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ItemPublishing human resource management research in different kinds of journals(Edward Elgar Publishing, 2016-01-01)
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ItemAustralia's Financial Ombudsman Service: An Analysis of Its Role in the Resolution of Financial Hardship Disputes(WILEY PERIODICALS, INC, 2016-12-01)The Financial Ombudsman Service (FOS) was established in 2008 to resolve disputes between Australian consumers and financial service providers. This article outlines the role of FOS in resolving disputes under the statutory protections for Australians in financial hardship. This article also sets out the results of a study of data collected by FOS in relation to financial hardship disputes resolved between 2010 and 2014. This data highlights the importance of FOS in a context where most disputes are resolved outside the courts, particularly in the aftermath of the global financial crisis, when the number of financial hardship disputes rose significantly.
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ItemManaging Work Across Shifts: Not All Shifts Are Equal(WILEY, 2016-07)PURPOSE: Despite the prevalence of shiftwork, the mechanisms underlying its effects on nurses' well-being and adaptation to the shifts are not fully understood. This study examines whether the characteristics of the person, particularly chronotype, and aspects of the situation (i.e., shift schedule and the nature of work on each shift for each work context) affect job-specific and general well-being above and beyond potential confounds such as age and negative affectivity (NA). DESIGN: Primarily surveys of Australian nurses (N = 446) in three contexts (general acute hospital, maternity hospital, aged care). CONCLUSIONS: The findings highlight the role of nurses' dispositional characteristics, especially NA and in certain contexts chronotype, as well as the need to consider the nature of the work conducted on each shift within a context. CLINICAL RELEVANCE: Nurse managers need to consider the nature of the work conducted on each shift, whether to look at balancing workloads or setting up processes for handling spikes in workload, especially administration.
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ItemTrait Intellect Predicts Cognitive Engagement: Evidence from a Resource Allocation Perspective(WILEY-BLACKWELL, 2016-05-01)
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ItemTransparency of hope: Ethical issues in marketing cross border reproductive care: a multi-region content analysis of clinic websites(Emerald, 2016)Purpose: The purpose of this paper is to examine marketing tactics used in the clinic websites of cross-border reproductive care (CBRC) providers and analyse what ethical implications exist when targeting the vulnerable consumer group of infertility sufferers. Design/methodology/approach: The sampling design was to collect clinic websites from regions known to be popular destinations for CBRC, and who were marketing directly to US-based consumers through their online websites. There were three stages of data collection: organic Google search that displayed Google AdWords of clinics who advertised; organic Google search results; and searching via the WhatClinic.com database for additional private clinics with websites. The websites were then audited for their marketing tactics according to the best practice guidelines from the American Medical Association, American College of Obstetricians and Gynaecologists, ethics committee of the American Society for Reproductive Medicine (ASRM). Findings: Through this analysis, it was confirmed that these clinics are attempting to establish their credibility and attract foreign consumers through their promised rates of success, years of experience and use of testimonials. In total, 32 of the 35 sites contained at least one factor considered misleading by ASRM guidelines, such as the publishing of inaccurate or non-transparent success rates, the use of sales promotions and guarantees often used in consumer products, or the use of misleading language. Out of the 24 sites that posted success rates, 17 of those rates would be considered deceptive by not clarifying the source of the numbers or by being so far from the global averages of 30 per cent. Research limitations/implications: Marketing practitioners have a specific responsibility to recognise vulnerable market segments; therefore this initial study seeks to add to the understanding of consumer vulnerability through an intersectional view of global reproductive service consumption. Practical implications: A global standard of marketing guidelines specific to CBRC clinics needs to be implemented across all regional/countries in order to communicate ethically, improve credibility, reputation and trust among consumer and international bodies. Counselling services need to be integrated within all assisted reproductive technology services. Service-country to home-country continued care protocols should be created for patients travelling home in order to collect data on CRBC experiences. Originality/value: This study contributes to the CBRC literature in providing new insights into current clinic marketing trends and highlights ethical implications to industry stakeholders.
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ItemTransparency of hope: Ethical issues in marketing cross border reproductive care: a multi-region content analysis of clinic websites(Emerald, 2016-10-03)Purpose: The purpose of this paper is to examine marketing tactics used in the clinic websites of cross-border reproductive care (CBRC) providers and analyse what ethical implications exist when targeting the vulnerable consumer group of infertility sufferers. Design/methodology/approach: The sampling design was to collect clinic websites from regions known to be popular destinations for CBRC, and who were marketing directly to US-based consumers through their online websites. There were three stages of data collection: organic Google search that displayed Google AdWords of clinics who advertised; organic Google search results; and searching via the WhatClinic.com database for additional private clinics with websites. The websites were then audited for their marketing tactics according to the best practice guidelines from the American Medical Association, American College of Obstetricians and Gynaecologists, ethics committee of the American Society for Reproductive Medicine (ASRM). Findings: Through this analysis, it was confirmed that these clinics are attempting to establish their credibility and attract foreign consumers through their promised rates of success, years of experience and use of testimonials. In total, 32 of the 35 sites contained at least one factor considered misleading by ASRM guidelines, such as the publishing of inaccurate or non-transparent success rates, the use of sales promotions and guarantees often used in consumer products, or the use of misleading language. Out of the 24 sites that posted success rates, 17 of those rates would be considered deceptive by not clarifying the source of the numbers or by being so far from the global averages of 30 per cent. Research limitations/implications: Marketing practitioners have a specific responsibility to recognise vulnerable market segments; therefore this initial study seeks to add to the understanding of consumer vulnerability through an intersectional view of global reproductive service consumption. Practical implications: A global standard of marketing guidelines specific to CBRC clinics needs to be implemented across all regional/countries in order to communicate ethically, improve credibility, reputation and trust among consumer and international bodies. Counselling services need to be integrated within all assisted reproductive technology services. Service-country to home-country continued care protocols should be created for patients travelling home in order to collect data on CRBC experiences. Originality/value: This study contributes to the CBRC literature in providing new insights into current clinic marketing trends and highlights ethical implications to industry stakeholders.
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ItemUmkämpfte Einheit: Neue und alte Muster der Lagerbildung in der deutschen Gewerkschaftsbewegung(Springer Science and Business Media LLC, 2016-10)This article examines the causes and dynamics of trade union coalitions in Germany. Martin Behrens and Andreas Pekarek analyze the composition of coalitions between unions and explain changes in coalition patterns through splits and realignments. The duration of coalitions has been getting shorter, and there have been dramatic shifts in coalition patterns.
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ItemMultilevel Latent Polynomial Regression for Modeling (In)Congruence Across Organizational Groups: The Case of Organizational Culture Research(SAGE PUBLICATIONS INC, 2016-01-01)This article addresses (in)congruence across different kinds of organizational respondents or “organizational groups”—such as managers versus non-managers or women versus men—and the effects of congruence on organizational outcomes. We introduce a novel multilevel latent polynomial regression model (MLPM) that treats standings of organizational groups as latent “random intercepts” at the organization level while subjecting these to latent interactions that enable response surface modeling to test congruence hypotheses. We focus on the case of organizational culture research, which usually samples managers and excludes non-managers. Reanalyzing data from 67 hospitals with 6,731 managers and non-managers, we find that non-managers perceive their organizations’ cultures as less humanistic and innovative and more controlling than managers, and we find that less congruence between managers and non-managers in these perceptions is associated with lower levels of quality improvement in organizations. Our results call into question the validity of findings from organizational culture and other research that tends to sample one organizational group to the exclusion of others. We discuss our findings and the MLPM, which can be extended to estimate latent interactions for tests of multilevel moderation/interactions.