School of Social and Political Sciences - Research Publications
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ItemNo Preview AvailableThe political economy of welfare in a time of coronavirus: Post-productivism as a state of exception(SAGE Publications, 2020-08-01)
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ItemWorkfare redux? Pandemic unemployment, labour activation and the lessons of post-crisis welfare reform in Ireland(EMERALD GROUP PUBLISHING LTD, 2020-12-02)Purpose This paper addresses the labour market impacts of Covid-19, the necessity of active labour policy reform in response to this pandemic unemployment crisis and what trajectory this reform is likely to take as countries shift attention from emergency income supports to stimulating employment recovery. Design/methodology/approach The study draws on Ireland’s experience, as an illustrative case. This is motivated by the scale of Covid-related unemployment in Ireland, which is partly a function of strict lockdown measures but also the policy choices made in relation to the architecture of income supports. Also, Ireland was one of the countries most impacted by the Great Recession leading it to introduce sweeping reforms of its active labour policy architecture. Findings The analysis shows that the Covid unemployment crisis has far exceeded that of the last financial and banking crisis in Ireland. Moreover, Covid has also exposed the fragility of Ireland's recovery from the Great Recession and the fault-lines of poor public services, which intensify precarity in the context of low-paid employment growth precipitated by workfare policies implemented since 2010. While these policies had some short-term success in reducing the numbers on the Live Register, many cohorts were left behind by the reforms and these employment gains have now been almost entirely eroded. Originality/value The lessons from Ireland's experience of post-crisis activation reform speak to the challenges countries now face in adapting their welfare systems to facilitate a post-Covid recovery, and the risks of returning to “workfare” as usual.
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ItemNo Preview AvailableContracting personalization by results: Comparing marketization reforms in the UK and Australia(Wiley, 2020-04-07)Market instruments are increasingly used to drive innovation and efficiency in public services. Meanwhile, many governments recognize the need for services to be more personalized and ‘user-centred’. This was a key aim of major welfare-to-work reforms in both the UK and Australia over the past decade, which sought to achieve personalization through increasing service delivery by for-profit providers, contracted via Payment-by-Results. Drawing on three surveys of frontline staff, we show the impact of recent UK and Australian marketization reforms on frontline practices to consider whether the reform mix of increased commercial provision tied to Payment-by-Results has enhanced service personalization. We find that the UK's ‘black box’ model was associated with some increase in frontline discretion, but little evidence that this enhanced personalization, either compared to previous programmes or to Australia's more regulated system.
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ItemLocked-in or Locked-out: Can a Public Services Market Really Change?(Cambridge University Press (CUP), 2020)Australia’s welfare-to-work system has been subject to ongoing political contestation and policy reform since the 1990s. In this paper we take a big picture look at the Australian system over time, re-visiting our earlier analysis of the impact of marketisation on flexibility at the frontline over the first ten years of the Australian market in employment services. That analysis demonstrated that marketisation had failed to deliver the service flexibility intended through contracting-out, and had instead produced market herding around a common set of standardised frontline practices. In the interim, there have been two further major redesigns of the Australian system at considerable expense to taxpayers. Re-introducing greater flexibility and service tailoring into the market has been a key aim of these reforms. Calling on evidence from an original, longitudinal survey of frontline employment service staff run in 2008, 2012 and 2016, this paper considers how the Australian market has evolved over its second decade. We find remarkable consistency over time and, indeed, evidence of deepening organisational convergence. We conclude that, once in motion, isomorphic pressures towards standardisation quickly get locked into quasi-market regimes; at least when these pressures occur in low-trust contracting environments.
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ItemWelfare Conditionality and Blaming the Unemployed(SAGE PUBLICATIONS INC, 2020-03-01)Welfare recipients are increasingly subject to various forms of work-related conditionality that, critics argue, presuppose a “pathological” theory of unemployment that stigmatizes welfare recipients as de-motivated to work. Drawing on surveys of Australian frontline employment services staff, we examine the extent to which caseworkers attribute being on benefits to recipients’ lack of motivation, and whether this problem figuration of unemployment is associated with a “harder edged” approach to activation. We find that it is, although it is diminishing. This reflects how frontline discretion has become more routinized from the application of more intensive forms of performance monitoring and compliance auditing.