School of Social and Political Sciences - Research Publications

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    Can Robots Understand Welfare? Exploring Machine Bureaucracies in Welfare-to-Work
    Considine, M ; Mcgann, M ; Ball, S ; Nguyen, P (CAMBRIDGE UNIV PRESS, 2022-07)
    Abstract The exercise of administrative discretion by street-level workers plays a key role in shaping citizens’ access to welfare and employment services. Governance reforms of social services delivery, such as performance-based contracting, have often been driven by attempts to discipline this discretion. In several countries, these forms of market governance are now being eclipsed by new modes of digital governance that seek to reshape the delivery of services using algorithms and machine learning. Australia, a pioneer of marketisation, is one example, proposing to deploy digitalisation to fully automate most of its employment services rather than as a supplement to face-to-face case management. We examine the potential and limits of this project to replace human-to-human with ‘machine bureaucracies’. To what extent are welfare and employment services amenable to digitalisation? What trade-offs are involved? In addressing these questions, we consider the purported benefits of machine bureaucracies in achieving higher levels of efficiency, accountability, and consistency in policy delivery. While recognising the potential benefits of machine bureaucracies for both governments and jobseekers, we argue that trade-offs will be faced between enhancing the efficiency and consistency of services and ensuring that services remain accessible and responsive to highly personalised circumstances.
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    Some Useful Sources
    McGann, M ; Murphy, MP (Cambridge University Press, 2022-01-01)
    Debates about sustainable welfare and eco-social policy cut across many fields, from environmental studies to political economy, to normative political theory, to comparative welfare state research, to active labour market policy, to income support and social protection. The key debates engaged with in this thematic section concern the relationship between eco-social policy and normative theories of wellbeing (human needs theory, capabilities approach), and the implications of such understandings of sustainable wellbeing for the provision of benefits and services. Also at issue, particularly in the latter contributions, is the intersection between eco-social policy and post-productivist theories of ‘work’, and what this entails for active labour market policy and the conditionality of income supports. This brings in a much larger debate about reconfiguring income supports, and the differences between universal basic income (UBI), a minimum income guarantee (Coote, this themed section), or a participation income (Laruffa et al., this themed section). The literature on UBI is vast, so only recent work articulating the relationship between UBI and the transition towards a more eco-socially sustainable welfare state has been included. The literatures on human needs theory and the capabilities approach are similarly extensive. Hence, only foundational work in those fields has been included, along with subsequent contributions that have applied those theories to issues of eco-social concern.
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    Introduction: Towards a Sustainable Welfare State
    Murphy, MP ; McGann, M (CAMBRIDGE UNIV PRESS, 2022-07)
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    ‘Double activation’: Workfare meets marketisation
    McGann, M (Walter de Gruyter GmbH, 2021-05-01)
    Since the financial crisis, Ireland’s welfare state has been reorientated around a regulatory, ‘work-first’ activation model. Claimants now face penalty rates for non-compliance with activation requirements that have been significantly extended since 2009. Alongside these formal policy reforms, the organisations delivering Public Employment Services, and the modes by which they are commissioned, have also been reconfigured through a series of New Public Management style governance reforms, including, most notably, the creation of a quasi-market for employment services (JobPath) in 2015. This article addresses the intersection between activation and quasi-marketisation, positioning the latter as a form of ‘double activation’ that reshapes not only how but also what policies are enacted at the street level. It unpacks their shared logics and mutual commitment to governing agents at a distance through a behavioural public policy orientation, and reflects on the extent to which marketisation is capable of producing lower-cost but more responsive employment services.
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    Workfare redux? Pandemic unemployment, labour activation and the lessons of post-crisis welfare reform in Ireland
    McGann, M ; Murphy, MP ; Whelan, N (EMERALD GROUP PUBLISHING LTD, 2020-12-02)
    Purpose This paper addresses the labour market impacts of Covid-19, the necessity of active labour policy reform in response to this pandemic unemployment crisis and what trajectory this reform is likely to take as countries shift attention from emergency income supports to stimulating employment recovery. Design/methodology/approach The study draws on Ireland’s experience, as an illustrative case. This is motivated by the scale of Covid-related unemployment in Ireland, which is partly a function of strict lockdown measures but also the policy choices made in relation to the architecture of income supports. Also, Ireland was one of the countries most impacted by the Great Recession leading it to introduce sweeping reforms of its active labour policy architecture. Findings The analysis shows that the Covid unemployment crisis has far exceeded that of the last financial and banking crisis in Ireland. Moreover, Covid has also exposed the fragility of Ireland's recovery from the Great Recession and the fault-lines of poor public services, which intensify precarity in the context of low-paid employment growth precipitated by workfare policies implemented since 2010. While these policies had some short-term success in reducing the numbers on the Live Register, many cohorts were left behind by the reforms and these employment gains have now been almost entirely eroded. Originality/value The lessons from Ireland's experience of post-crisis activation reform speak to the challenges countries now face in adapting their welfare systems to facilitate a post-Covid recovery, and the risks of returning to “workfare” as usual.
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    Enabling Participation Income for an Eco-Social State
    Laruffa, F ; McGann, M ; Murphy, MP (CAMBRIDGE UNIV PRESS, 2022-07)
    We revise Atkinson’s concept of a ‘participation income’ (PI), repositioning it as a form of green conditional basic income that is anchored in a capabilities-oriented eco-social policy framework. This framework combines the capability approach with an ‘ethics of care’ to re-shape the focus of social policy on individuals’ capability to ‘take care of the world’, thus shifting the emphasis from economic production to social reproduction and environmental reparation. In developing this proposal, we seek to address key questions about the feasibility of implementing PI schemes: including their administrative complexity and the criticism that a PI constitutes either an arbitrary and confusing, or invasive and stigmatising, form of basic income. To address these concerns, we argue for an enabling approach to incentivising participation whereby participation pathways are co-created with citizens on the basis of opportunities they recognise as meaningful rather than enforced through strict monitoring and sanctions.
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    Income Support in an Eco-Social State: The Case for Participation Income
    McGann, M ; Murphy, MP (CAMBRIDGE UNIV PRESS, 2023-01)
    Contemporary models of welfare capitalism have frequently been critiqued about their fit-for-purpose in provisioning for people’s basic needs including care, and longer-term ecological sustainability. The Covid-19 pandemic has also exposed the need for better institutions and a new welfare architecture. We argue a post-productivist eco-social state can deliver sustainable well-being and meet basic needs. Arguing Universal Basic Services are an essential building block and prerequisite for a de-commodified welfare state, we focus on examining the form of income support that might best complement UBS. The article develops, from the perspective of feminist arguments and the capabilities approach, a case for Participation Income. This, we argue, can be aligned with targeted policy goals, particularly reward for and redistribution of human and ecological care or reproduction and other forms of socially valued participation. It may also, in the short term, be more administratively practical and politically feasible than universal basic income.