Business Administration - Research Publications
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ItemGender equality in the Finance industry: The challenging ‘last mile’(ANZAM, 2021-12-03)Organisational efforts to increase gender equality in leadership have had limited success, and Australia’s ranking in the global gender equality index has slipped since 2006. We call this challenging stage in gender equality efforts the ‘last mile’. To understand what hinders or assists organisational efforts in the ‘last mile’ we conducted an in-depth study of the diversity efforts in a business unit of a large Australian bank. Interviews, focus groups and archival data analyses demonstrated that the bank’s gender equality performance was better than their institutional field, and the workforce was more optimistic about gender equality outcomes than executives. Ironically, these illusions of progress hindered the bank’s ability to travel the ‘last mile’.
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ItemBenefit of the doubt: the buffering influence of normative contracts on the breach–workplace performance relationship(Routledge, 2021)This study investigates the influence of employees' perception of managerial breach of the normative relational contract (i.e. the psychological relational contract at the group level) on workplace performance. Many employees in Australia are employed on a permanent or continuing basis and have normative relational contracts whose terms are embedded in human resource practices. We use normative relational contract theory to hypothesise that where there is a mutually recognised high-quality normative relational contract – a strong contract – the emotional bonds of loyalty that are developed by collective sense-making constrained negative reactions to breach. We also hypothesise that, where managers offer high-quality contract terms that are not recognised by employees, the failure to elicit loyalty means that breach has negative performance consequences. Panel data are obtained from a two-stage national, multi-source study of employees (n = 1,733) and senior human resource managers (n = 57). Results from hierarchical moderator regression analyses support the hypotheses. They demonstrate that a strong normative relational contract ‘buffers’ employees’ negative responses to breach.
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ItemThe combined role of conscientiousness, social networks, and gender diversity in explaining individual performance in self-managed teams(Elsevier, 2020-01-01)Despite the prevalence and value of self-managed teams, questions remain about the factors that influence how team members perform in contexts where there is no formal leader to give advice and provide support. Drawing on social network, diversity and personality theories, this study enhances our understanding of the role of individual and group factors in shaping individuals' performance in these teams. Based on three time-lagged data collections, including two surveys from 70 self-managed project teams, we found that conscientious team members perform better because they have more instrumental network ties (i.e., they provide task advice). We also found that having more expressive ties (i.e., being liked) compensates when a team member is not able to give advice, most likely because s/he provides more socio-emotional support to team members. Finally, expressive ties are more important in gender homogenous teams, possibly because socio-emotional support has greater value when from similar team mates.
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ItemInclusion climate: A multilevel investigation of its antecedents and consequences(Wiley, 2019-07-01)This study investigates the antecedents and consequences of organization-level inclusion climate. A national sample of human resource decision-makers from 100 organizations described their firms' formal diversity management programs; 3,229 employees reported their perceptions of, and reactions to, their employers' diversity management. Multilevel analyses demonstrate that identity-conscious programs (programs that target specific identity groups) generate an inclusion climate. Moreover, the analyses provide evidence of multilevel mediation: In organizations with an inclusion climate, individual employees perceive the organization as fulfilling its diversity management obligations and respond with higher levels of affective commitment. This study represents an important step toward understanding how a shared perception of organizational inclusiveness develops and how inclusion climate facilitates the achievement of diversity management objectives. The findings also shed light on the important role of identity-conscious programs in promoting organizational commitment within a diverse workforce.
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ItemWhy are Self-Help Books with Career Advice for Women Popular?(Academy of Management, 2019-02-28)Self-help books with career advice for women who aspire to leadership are popular. This popularity is somewhat surprising, in that the advice appears to take us back to the “fix the women” approach to career advancement of the 1960s and 1970s. Sheryl Sandberg’s (2013)Lean In is a vivid example of this popular genre. In this paper, we use Sandberg’s book to examine why a focus on personal agency is resonating with so many women. We explain the success of Lean In from the working woman’s perspective, comparing and contrasting the academic and popular literatures. We then reflect on the relevance of individual action as a catalyst for change in relation to the more difficult-to-change barriers to women’s advancement at the interpersonal, organizational, and societal levels. We conclude by reflecting on what the popularity of the self-help literature tells scholars about future research directions and the dissemination of their findings.