Computing and Information Systems - Research Publications
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ItemNavigating Online Down Under: International Students’ Digital Journeys in Australia(Rowman & Littlefield, 2018)Research focusing on the experiences of international students tends to centre directly on their educational experiences rather than their everyday lives outside study. Moreover, much of this research has concentrated almost exclusively on the various impacts of the physical, geographic mobility of international students as they move from one country to another, with very little exploration of their digital experiences. There also exists extensive research on the social media and information seeking experiences of young people in different regions of the world. Some of this research provides a comparison between different sources of information and uses of social media. However, there has been little research on what happens when young people move between regions or countries. Borrowing Chang and Gomes’ (2017a) concept of the digital journey, where in crossing transnational borders, migrants might also cross digital borders, this chapter provides some concrete examples of the digital experiences of international students as they transition––wholly or partly––to the Australian digital environment. How do international students transition from certain online environments into others that may be completely different, even alien, to what they have previously experienced? Referring to qualitative and quantitative data collected from three separate projects conducted between 2012 and 2017, this chapter shows that in making the digital journey, international students in Australia do not so much quit their original digital comfort zones as widen their digital horizons. Understanding international students’ digital journeys is particularly significant since it has implications for future research in international student well-being and the provision of support services for students.
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ItemMind the Gap: Information Sharing Between Health, Mental Health and Social Care Services(IOS Press, 2019)Information sharing is key to integrated, collaborative, and continuous care. People with a lived experience of mental illness may access several services across the health, mental health and social care sectors, which creates challenges for information sharing. The health informatics community has traditionally not prioritised social care informatics. However, with the growing role of social care in the lives of people with complex health conditions, now is the time when we must consider the articulation between health informatics and social care informatics in Australia. This paper reports the results of a qualitative study to understand the current context of information sharing between health, mental health and social care services. Interviews and focus groups with nine clinicians, caseworkers and support workers were undertaken. Thematic analysis supported the development of several themes. These include the growing role of social care services, the importance of trust and the challenge created by the complexity of conditions people can present with when accessing social care services. To ensure the growing range of social care services do not get left behind with the increasing digitisation of the Australian health system, the health informatics community should prioritise the inclusion of social care informatics in its scope of practice.
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ItemTowards an organizational culture framework for information security practices(IGI Global, 2012-12-01)In organizations, employee behaviour has a considerable impact on information security. The organizational culture (OC) that shapes acceptable employee behaviours is therefore significant. A large body of literature exists that calls for the cultivation of security culture to positively influence information security related behaviour of employees. However, there is little research examining OC that enables the implementation of information security. The authors address the unsubstantiated claim that there is an important relationship between OC and the ability to successfully implement information security. Findings suggest that security practices can be successfully implemented within eight organizational culture characteristics. Investigation of these organizational culture characteristics from a security perspective is an important step toward future empirical research aimed at understanding the relationship between OC and the implementation of systematic improvement of security practices. The research and practical implications of these findings are discussed, and future research areas are explored.