Computing and Information Systems - Research Publications
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ItemArtifacts, Activities, Benefits and Blockers: Exploring Enterprise Architecture Practice in Depth(Hawaii International Conference on System Sciences, 2020)Enterprise architecture (EA) is a collection of artifacts describing an organization from an integrated business and IT perspective and intended to improve business and IT alignment. The purpose of this study is to identify benefits and blockers associated with specific EA-related activities and respective artifacts. Most existing studies discuss the benefits and problems of EA practice in general without relating them to specific activities constituting EA practice. This study is based on 18 interviews with architects and leverages the grounded theory approach. As a result of our analysis, we identify eight consistent activity areas constituting EA practice. Each activity area implies certain activities supported by some EA artifacts leading to specific benefits often impeded by some blockers. Our analysis indicates that EA practice includes many diverse activities usually, though not always, closely associated with specific types of EA artifacts. Moreover, benefits and blockers of EA practice are also very activity-specific.
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ItemNo Preview AvailableCybersecurity Risk Management Using Analytics: A Dynamic Capabilities Approach(AIS, 2018)The modern enterprise uses risk-driven and control-centered security management systems to protect information resources and sustain competitive advantage. Such systems have proven to be quite effective in the prevention of threats that exploit common vulnerabilities. However, they are less suited to dynamic response against threats such as Advanced Persistent Threats. The complex and dynamic nature of these threats demands a sophisticated and timely response capability to collect, process and analyze evidence to direct strategic and operational cybersecurity measures. To better understand how organizations are dealing with this new dynamic threat, we analyzed in-depth data from ten expert interviews to determine: How can organizations develop dynamic capabilities in cybersecurity risk management using business analytics? The results informed a framework that explains how organizations may develop higher-order 'analytics-enabled dynamic capabilities' such as enhanced cybersecurity awareness, dynamic cyber-risk assessment, and cybersecurity threat intelligence generation to better deal with both predictable and unpredictable threats.
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ItemA Framework for Relationships in Outsourcing: Contract Management Archetypes(HICSS, 2017)Outsourcing engagements are defined by contracts, but personal relationships drive success. In this paper, we propose a set of behavior archetypes and use them within four action-research cases that altered behavior to achieve positive outcomes. The results suggest that a successful outsourcing engagement can be derived through adaptation of well-considered behavioral approaches rather than contracting techniques.
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ItemEnablers and Mechanisms: Practices for Achieving Synergy with Business Analytics(HICSS, 2017)Business Analytics (BA) systems use advanced statistical and computational techniques to analyze organizational data and enable informed and insightful decision-making. BA systems interact with other organizational systems and if their relationship is synergistic, together they create higher-order BA-enabled organizational systems, which have the potential to create value and gain competitive advantage. In this paper, we focus on the enablers and mechanisms of synergy between BA and other organizational systems and identify a set of organizational practices that underlie the emergence of BA-enabled organizational systems. We use a case study involving a large IT firm to identify the organizational practices associated with synergistic relationships that lead to the emergence of higher-order BA-enabled organizational systems.
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ItemEmergence of Business Value from Complementary Interactions between Informational and Transactional IT systems(UNIV CANBERRA, FAC INFORMATION SCIENCES & ENGINEERING, 2016)Different IT asset classes generate business value consistent with the strategic goal of that asset class. While transactional IT systems contribute to process efficiencies, informational IT systems generate insights and contribute to informational benefits. We argue that the complementary interactions between these two classes of IT systems can support both informed and efficient processes and lead to greater business value. We use systems theory to develop a research model, which includes the complementary interactions between transactional and informational IT systems and the emergence of higher-order IT-enabled business systems. The two IT systems interact and augment other business systems to create higher-order emergent IT-enabled business systems. Emergent IT-enabled business systems lead to transactional, informational and strategic benefits. The paper concludes by calling for empirical studies that focus on the complementary relations between transactional and informational IT systems and their impact on business value.
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ItemA business analytics capability framework(Australasian Association for Information Systems (AAIS), 2015)Business analytics (BA) capabilities can potentially provide value and lead to better organisational performance. This paper develops a holistic, theoretically-grounded and practically relevant business analytics capability framework (BACF) that specifies, defines and ranks the capabilities that constitute an organisational BA initiative. The BACF was developed in two phases. First, an a priori conceptual framework was developed based on the Resource-Based View theory of the firm and a thematic content analysis of the BA literature. Second, the conceptual framework was further developed and refined using a three round Delphi study involving 16 BA experts. Changes from the Delphi study resulted in a refined and confirmed framework including detailed capability definitions, together with a ranking of the capabilities based on importance. The BACF will help academic researchers and industry practitioners to better understand the capabilities that constitute an organisational BA initiative and their relative importance. In future work, the capabilities in the BACF will be operationalised to measure their as-is status, thus enabling organisations to identify key areas of strength and weakness and prioritise future capability improvement efforts.
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ItemThe impact of strategy and maturity on business analytics and firm performance: A review and research agenda(Association for Information Systems, 2010-12-01)
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ItemThe role of relationships in the adoption of Interorganisational Information Systems (IOS)(Association for Information Systems, 2010-12-01)
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