- Computing and Information Systems - Research Publications
Computing and Information Systems - Research Publications
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ItemA Framework for Relationships in Outsourcing: Contract Management ArchetypesCULLEN, S ; Shanks, G ; Davern, M ; Wilcocks, L ; Bui, TX ; Sprague, R (HICSS, 2017)Outsourcing engagements are defined by contracts, but personal relationships drive success. In this paper, we propose a set of behavior archetypes and use them within four action-research cases that altered behavior to achieve positive outcomes. The results suggest that a successful outsourcing engagement can be derived through adaptation of well-considered behavioral approaches rather than contracting techniques.
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ItemMeasuring SuccessCULLEN, S ; Willocks, L (Caspian Publishing, 2007)
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ItemA study of contract management styles in Australia 2011-12: The different values and behaviours exhibited by the people who develop and manage contractsCULLEN, S (Chartered Institute of Purchasing and Supply Australia, 2012)
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ItemThe 12 Best Practices of Contract ManagementCULLEN, S (Open Windows, 2015)
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ItemDoes Domberger's theory of 'The Contracting Organization' explain why organizations outsource IT and the levels of satisfaction achieved?Seddon, PB ; Cullen, S ; Willcocks, LP (TAYLOR & FRANCIS LTD, 2007-07)
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ItemManaging Outsourcing: The Life Cycle ImperativeCULLEN, SK ; SEDDON, PB ; WILLCOCKS, L ( 2005)
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ItemIT outsourcing configuration: Research into defining and designing outsourcing arrangementsCULLEN, S. ; SEDDON, P. ; WILLCOCKS, L. ( 2005)
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ItemNo Preview AvailableSelecting and Leveraging Outsourcing ProvidersCULLEN, S ; Willcocks, LP ; Lacity, MC (Palgrave, 2009)
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ItemInformation technology sourcing research: Critique, lessons and prospectsWillcocks, L ; Lacity, M ; Cullen, S (Association for Information Systems, 2007-12-01)
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ItemNo Preview AvailableInformation Technology Sourcing: Reflections and Lessons 1991-2007Willcocks, LP ; Lacity, MC ; CULLEN, S (Elsevier Science, 2007)