Computing and Information Systems - Research Publications

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    Robot death care: A study of funerary practice
    Gould, H ; Arnold, M ; Kohn, T ; Nansen, B ; Gibbs, M (SAGE PUBLICATIONS INC, 2021-07)
    Across the globe, human experiences of death, dying, and grief are now shaped by digital technologies and, increasingly, by robotic technologies. This article explores how practices of care for the dead are transformed by the participation of non-human, mechanised agents. We ask what makes a particular robot engagement with death a breach or an affirmation of care for the dead by examining recent entanglements between humans, death, and robotics. In particular, we consider telepresence robots for remote attendance of funerals; semi-humanoid robots officiating in a religious capacity at memorial services; and the conduct of memorial services by robots, for robots. Using the activities of robots to ground our discussion, this article speaks to broader cultural anxieties emerging in an era of high-tech life and high-tech death, which involve tensions between human affect and technological effect, machinic work and artisanal work, humans and non-humans, and subjects and objects.
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    Cybernetic Funeral Systems
    Arnold, M ; Gould, H ; Kohn, T ; Nansen, B ; Allison, F ; Love, H ; Adamson, G ; Gopal, TV (IEEE, 2021)
    Using Postphenomenology (one of many methods informed by Wiener's cybernetics) as an analytical approach, this paper examines three examples of robot participation in, and mediation of, funerals. The analysis of robot mediation of funerals challenges the idea that death rituals are exclusively human performances and experiences, and instead repositions them as cybernetic systems of entanglement and impact. The paper begins with an introduction to the relevance of postphenomenological theory, then moves to the case of CARL, a robot that enables remote participation in funeral ceremonies. We argue that the [Human-Robot-Funeral] relation and its variants are both engaging and alienating, through revealing-concealing, magnification-reduction and a more generalised enabling-constraining. Technological mediation is also evident in the case of Pepper, a robot that has officiated at funerals as a Buddhist monk. We describe similarities and differences in the way CARL and Pepper manifest the [Human-Robot-Funeral] relation. The final example is AIBO, a companion robot that becomes the locus of a funeral ritual. This offers a radical case that directly challenges humans' self-proclaimed exceptional ontology.
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    Automating Digital Afterlives
    Fordyce, R ; Nansen, B ; Arnold, M ; Kohn, T ; Gibbs, M ; Jansson, A ; Adams, PC (Oxford University Press, 2021-08-26)
    The question of how the dead “live on” by maintaining a presence and connecting to the living within social networks has garnered the attention of users, entrepreneurs, platforms, and researchers alike. In this chapter we investigate the increasingly ambiguous terrain of posthumous connection and disconnection by focusing on a diverse set of practices implemented by users and offered by commercial services to plan for and manage social media communication, connection, and presence after life. Drawing on theories of self-presentation (Goffman) and technological forms of life (Lash), we argue that moderated and automated performances of posthumous digital presence cannot be understood as a continuation of personal identity or self-presentation. Rather, as forms of mediated human (after)life, posthumous social media presence materializes ambiguities of connection/disconnection and self/identity.