Computing and Information Systems - Research Publications

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    The Hidden Harms of Targeted Advertising by Algorithm and Interventions from the Consumer Protection Toolkit
    Paterson, JM ; Chang, S ; Cheong, M ; Culnane, C ; Dreyfus, S ; McKay, D (National Law School of India, 2021-01-01)
    Developments in pervasive data collection and predictive data analytics are allowing firms to target consumers with increas ingly precise personalisedbehavioural and contextual advertising. These techniques give rise to new risks of harm in the attention economy by unduly influencing or manipulating consumers' deci sions and choices, and by narrowing the product options visible and available to them. In many countries, the legal response to concerns about targeted advertising by algorithm has been focused on privacy protection and data rights. These are important initiatives. However; consent-based data rights are unlikely to provide a comprehensive or even adequate response to the risks of harm to consumers occasioned by the kinds of algo- rithmically targeted advertising that are now possible. This paper suggests that a suite of responses from the consumer protection toolkit are required to address the different and potentially harm ful manifestations of algorithmic ally targeted advertising. These include bans and warnings as well as making use of standard safe- ty-net prohibitions on misleading and unconscionable/unfair con duct already in place in many jurisdictions.
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    The Impact of Information Systems Use on Work Tasks and Work Practices in an Emergency Department.
    Kesiilwe, AB ; Lederman, R ; Dreyfus, S ; Kurnia, S ; Knott, J (IOS Press, 2019-08-08)
    This paper describes the plan for the third stage of a longitudinal assessment of the progressive implementation of IS in an emergency department. The assessment adopts a case study approach with nested mixed methods where quantitative data will be collected through observations and qualitative data will be collected through focus group interviews. The findings from the study can inform the design of IS that is well aligned with the intended strategic outcomes of IS implementation in emergency medicine.
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