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Melbourne Law School - Research Publications
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ItemAustralia's Financial Ombudsman Service: An Analysis of Its Role in the Resolution of Financial Hardship DisputesAli, P ; Bourova, E ; Horbec, J ; Ramsay, I (WILEY PERIODICALS, INC, 2016-12-01)The Financial Ombudsman Service (FOS) was established in 2008 to resolve disputes between Australian consumers and financial service providers. This article outlines the role of FOS in resolving disputes under the statutory protections for Australians in financial hardship. This article also sets out the results of a study of data collected by FOS in relation to financial hardship disputes resolved between 2010 and 2014. This data highlights the importance of FOS in a context where most disputes are resolved outside the courts, particularly in the aftermath of the global financial crisis, when the number of financial hardship disputes rose significantly.
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ItemRegulating by numbers: the trend towards increasing empiricism in enforcement reporting by financial regulatorsGilligan, G ; Hedges, J ; Ali, P ; Bird, H ; Godwin, A ; Ramsay, I (ROUTLEDGE JOURNALS, TAYLOR & FRANCIS LTD, 2015)
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ItemIllegal Phoenix Activity from the Insolvency Practitioner's PerspectiveANDERSON, H ; Hedges, J ; Ramsay, I ; Welsh, M (Australian Restructuring Insolvency and Turnaround Association, 2016)
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ItemAT THE COALFACE OF CORPORATE INSOLVENCY AND PHOENIX ACTIVITY: A SURVEY OF ARITA AND AICM MEMBERSAnderson, H ; Hedges, J ; Ramsay, I ; Welsh, M (LAWBOOK CO LTD, 2016-10)
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ItemASIC, PHOENIX ACTIVITY AND THE VIEW FROM THE OUTSIDEAnderson, H ; Ramsay, I ; Welsh, M (LAWBOOK CO LTD, 2016-11)
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ItemIllegal Phoenix Activity - What Do AICM Members Think About It?Anderson, H ; Hedges, J ; Ramsay, I ; Welsh, M (Australian Institute of Credit Management, 2016)
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ItemHas the Introduction of Civil Penalties Increased the Speed and Success Rate of Directors' Duties Cases?Hedges, J ; Ramsay, I (Thomson Reuters (Professional), 2016)
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ItemProfiling Phoenix Activity: A New TaxonomyANDERSON, H ; O'Connell, A ; Ramsay, I ; Welsh, M ; Withers, H (Thomson Reuters (Professional), 2015)
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ItemThe Productivity Commission, Corporate Insolvency and Phoenix CompaniesANDERSON, H ; O'Connell, A ; Ramsay, I ; Welsh, M (Thomson Reuters (Professional), 2015)
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ItemIllegal phoenix activity: Quantifying its incidence and costAnderson, H ; Ramsay, I ; Welsh, M (LAWBOOK CO LTD, 2016-08)
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