Melbourne Law School - Research Publications

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Start date: 2020 × End date: 2021 × Type: Report × Author: Arstein-Kerslake, Anna ×

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    Enhancing Access and Support for Water Customers with Cognitive Disabilities: A Guide for Water Businesses
    Maker, Y ; Callahan, A ; McSherry, B ; Paterson, J ; Brophy, L ; Arstein-Kerslake, A (Essential Services Commission, 2020)
    This document is designed to assist water businesses to maximise accessibility and support for customers in a manner that is consistent with best practice in terms of water businesses’ regulatory obligations. It is based on research conducted with people with cognitive disabilities and their representative organisations.