An evaluation of management by objectives as a planning system in a government veterinary service
AuthorWroth, Robert Harold
AffiliationAgriculture and Food Systems
Document TypeMasters Research thesis
Access StatusOnly available to University of Melbourne staff and students, login required
The need, for field officers, of State Departments of Agriculture to plan their work has been recognized for many years. In the last 10 years particular attention has been paid to program planning by Extension officers. However, it has become apparent that program planning is not being used effectively. Reasons for this range from the lack of defined organizational objectives to difficulties associated with planning at the individual level. The purpose of this study was to test the feasibility of introducing MBO into a Department of Agriculture and its effectiveness in overcoming planning difficulties. In order to test this a MBO system was used to plan for the eradication of bovine Brucellosis by two country regions of the Division of Animal Health in the Victorian Department of Agriculture. Two other regions acted as controls and prepared plans without MBO. The effectiveness of MBO was evaluated on the criteria of involvement and participation of field officers, their job satisfaction, job dissatisfaction, understanding of the plans and the MBO process and the importance of aspects for planning. The major finding was the difference in response of Officers at higher and lower levels of authority and responsibility. Those at higher levels viewed MBO more favourably than those at lower levels, and consequently considered they had significantly more involvement and participation than previously. The study also highlighted deficiencies that existed, such as confusion as to lines of responsibility and lack of two way communication between Regional and Head Office staff, and showed how this can lead to increased job dissatisfaction. The work to be performed was not seen as personally satisfying, thus lowering job satisfaction, and so reduced the apparent success of MBO. However, the overall conclusion was that MBO was a realistic system to use for planning by Department of Agriculture personnel and that it did overcome problems associated with program planning. General and specific recommendations on the use of MBO are made.
KeywordsDept. of Agriculture; Management by objectives; Victoria
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