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dc.contributor.authorCULLEN, S
dc.contributor.authorShanks, G
dc.contributor.authorDavern, M
dc.contributor.authorWilcocks, L
dc.date.available2018-02-09T03:44:53Z
dc.date.issued2017
dc.identifier.citationCULLEN, S., Shanks, G., Davern, M. & Wilcocks, L. (2017). A Framework for Relationships in Outsourcing: Contract Management Archetypes. Proceedings of the 50th Hawaii International Conference on System Sciences, pp.5380-5389. HICSS.
dc.identifier.isbn978-0-9981331-0-2
dc.identifier.urihttp://hdl.handle.net/11343/198165
dc.description.abstractOutsourcing engagements are defined by contracts, but personal relationships drive success. In this paper, we propose a set of behavior archetypes and use them within four action-research cases that altered behavior to achieve positive outcomes. The results suggest that a successful outsourcing engagement can be derived through adaptation of well-considered behavioral approaches rather than contracting techniques.
dc.publisherHICSS
dc.sourceHawaii International Conference on System Sciences
dc.titleA Framework for Relationships in Outsourcing: Contract Management Archetypes
dc.typeConference Paper
melbourne.affiliation.departmentAccounting
melbourne.affiliation.departmentComputing and Information Systems
melbourne.source.titleProceedings of the 50th Hawaii International Conference on System Sciences
melbourne.source.pages5380-5389
melbourne.elementsid1180278
melbourne.openaccess.urlhttp://aisel.aisnet.org/hicss-50/os/practice-based_research/2/
melbourne.openaccess.statusPublished version
melbourne.contributor.authorCullen, Sara
melbourne.contributor.authorDavern, Michael
melbourne.contributor.authorShanks, Graeme
melbourne.event.locationWiakoloa, Hawaii
melbourne.accessrightsAccess this item via the Open Access location


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