Seven Paradoxes of Business Process Management in a Hyper-Connected World

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    Author
    Beverungen, D; Buijs, JCAM; Becker, J; Di Ciccio, C; van der Aalst, WMP; Bartelheimer, C; vom Brocke, J; Comuzzi, M; Kraume, K; Leopold, H; ...
    Date
    2021-04-01
    Source Title
    Business and Information Systems Engineering
    Publisher
    Springer Science and Business Media LLC
    University of Melbourne Author/s
    La Rosa, Marcello
    Affiliation
    Computing and Information Systems
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    Document Type
    Journal Article
    Citations
    Beverungen, D., Buijs, J. C. A. M., Becker, J., Di Ciccio, C., van der Aalst, W. M. P., Bartelheimer, C., vom Brocke, J., Comuzzi, M., Kraume, K., Leopold, H., Matzner, M., Mendling, J., Ogonek, N., Post, T., Resinas, M., Revoredo, K., del-Río-Ortega, A., La Rosa, M., Santoro, F. M. ,... Wolf, V. (2021). Seven Paradoxes of Business Process Management in a Hyper-Connected World. Business and Information Systems Engineering, 63 (2), pp.145-156. https://doi.org/10.1007/s12599-020-00646-z.
    Access Status
    Open Access
    URI
    http://hdl.handle.net/11343/252053
    DOI
    10.1007/s12599-020-00646-z
    Abstract
    Abstract Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes – but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business processes. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field.

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