Seven Paradoxes of Business Process Management in a Hyper-Connected World
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Date
2021-04-01Source Title
Business and Information Systems EngineeringPublisher
Springer Science and Business Media LLCAffiliation
Computing and Information SystemsMetadata
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Journal ArticleCitations
Beverungen, D., Buijs, J. C. A. M., Becker, J., Di Ciccio, C., van der Aalst, W. M. P., Bartelheimer, C., vom Brocke, J., Comuzzi, M., Kraume, K., Leopold, H., Matzner, M., Mendling, J., Ogonek, N., Post, T., Resinas, M., Revoredo, K., del-Río-Ortega, A., La Rosa, M., Santoro, F. M. ,... Wolf, V. (2021). Seven Paradoxes of Business Process Management in a Hyper-Connected World. Business and Information Systems Engineering, 63 (2), pp.145-156. https://doi.org/10.1007/s12599-020-00646-z.Access Status
Open AccessAbstract
<jats:title>Abstract</jats:title><jats:p>Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The <jats:italic>Digital Transformation</jats:italic> has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes – but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business processes. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field.</jats:p>
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