Patient and Parent Experiences of Care at a Pediatric Gender Service.

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    Author
    Tollit, MA; Feldman, D; McKie, G; Telfer, MM
    Date
    2018
    Source Title
    Transgender Health
    Publisher
    Mary Ann Liebert Inc
    University of Melbourne Author/s
    Tollit, Michelle; Telfer, Michelle
    Affiliation
    Paediatrics (RCH)
    Metadata
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    Document Type
    Journal Article
    Citations
    Tollit, M. A., Feldman, D., McKie, G. & Telfer, M. M. (2018). Patient and Parent Experiences of Care at a Pediatric Gender Service.. Transgend Health, 3 (1), pp.251-256. https://doi.org/10.1089/trgh.2018.0016.
    Access Status
    Open Access
    URI
    http://hdl.handle.net/11343/253559
    DOI
    10.1089/trgh.2018.0016
    Open Access at PMC
    http://www.ncbi.nlm.nih.gov/pmc/articles/PMC6323587
    Abstract
    Purpose: To explore experiences of care at the Royal Children's Hospital Gender Service (RCHGS). Methods: A total of 114 parents and 52 patients of the RCHGS completed an experience of care survey. Results: Most participants highly rated elements of the family-centered care and multidisciplinary team at RCHGS. The majority were satisfied with the RCHGS (parents: 88%, patients: 92%) and would recommend the service (parents: 95%, patients: 89%). Reductions in distress after participation in RCHGS were noted. Wait time was an area of dissatisfaction. Ideas for improvement concerned information giving, family support provision, and improving access to care. Conclusion: This study affirms the multidisciplinary family-centered model used at RCHGS.

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