COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action
Date
2021Source Title
American PsychologistPublisher
American Psychological AssociationAffiliation
Management and MarketingMetadata
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Journal ArticleCitations
Kniffin, K., Narayanan, J., Anseel, F., Antonakis, J., Ashford, S. J., Bakker, A. B., Bamberger, P., Bapuji, H., Bhave, D. P., Choi, V., Creary, S., Demerouti, E., Flynn, F., Gelfand, M., Greer, L., Johns, G., Kesebir, S., Klein, P. G., Lee, S. ,... van vugt, M. (2021). COVID-19 and the Workplace: Implications, Issues, and Insights for Future Research and Action. American Psychologist, 76 (1), pp.63-77. https://doi.org/10.1037/amp0000716.Access Status
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Published versionAbstract
The impacts of COVID-19 on workers and workplaces across the globe have been dramatic. This broad review of prior research rooted in work and organizational psychology, and related fields, is intended to make sense of the implications for employees, teams, and work organizations.This review and preview of relevant literatures focuses on: (i) emergent changes in work practices (e.g., working from home, virtual teamwork) and (ii) emergent changes for workers (e.g, social distancing, stress, and unemployment). In addition, potentialmoderating factors (demographic characteristics, individual differences, and organizational norms) are examined given the likelihood that COVID-19 will generate disparate effects. This broad-scope overview provides an integrative approach for considering the implications of COVID-19 for work, workers, and organizations while also identifying issues for future research and insights to inform solutions.
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