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dc.contributor.authorWeidlich, M
dc.contributor.authorPolyvyanyy, A
dc.contributor.authorDesai, N
dc.contributor.authorMendling, J
dc.contributor.authorWeske, M
dc.date.accessioned2021-01-17T20:38:32Z
dc.date.available2021-01-17T20:38:32Z
dc.date.issued2011-11-01
dc.identifier.citationWeidlich, M., Polyvyanyy, A., Desai, N., Mendling, J. & Weske, M. (2011). Process compliance analysis based on behavioural profiles. Information Systems, 36 (7), pp.1009-1025. https://doi.org/10.1016/j.is.2011.04.002.
dc.identifier.issn0306-4379
dc.identifier.urihttp://hdl.handle.net/11343/258715
dc.description.abstractProcess compliance measurement is getting increasing attention in companies due to stricter legal requirements and market pressure for operational excellence. In order to judge on compliance of the business processing, the degree of behavioural deviation of a case, i.e., an observed execution sequence, is quantified with respect to a process model (referred to as fitness, or recall). Recently, different compliance measures have been proposed. Still, nearly all of them are grounded on state-based techniques and the trace equivalence criterion, in particular. As a consequence, these approaches have to deal with the state explosion problem. In this paper, we argue that a behavioural abstraction may be leveraged to measure the compliance of a process log – a collection of cases. To this end, we utilise causal behavioural profiles that capture the behavioural characteristics of process models and cases, and can be computed efficiently. We propose different compliance measures based on these profiles, discuss the impact of noise in process logs on our measures, and show how diagnostic information on non-compliance is derived. As a validation, we report on findings of applying our approach in a case study with an international service provider.
dc.languageEnglish
dc.publisherElsevier
dc.titleProcess compliance analysis based on behavioural profiles
dc.typeJournal Article
dc.identifier.doi10.1016/j.is.2011.04.002
melbourne.affiliation.departmentComputing and Information Systems
melbourne.source.titleInformation Systems
melbourne.source.volume36
melbourne.source.issue7
melbourne.source.pages1009-1025
melbourne.elementsid1311267
melbourne.contributor.authorPolyvyanyy, Artem
dc.identifier.eissn1873-6076
melbourne.accessrightsOpen Access


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