Social capital, customer service orientation and creativity in retail stores

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    Author
    Merlo, O; Bell, SJ; Menguc, B; Whitwell, GJ
    Date
    2006-11-01
    Source Title
    JOURNAL OF BUSINESS RESEARCH
    Publisher
    ELSEVIER SCIENCE INC
    University of Melbourne Author/s
    WHITWELL, GREGORY; Bell, Simon
    Affiliation
    Management and Marketing
    Metadata
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    Document Type
    Journal Article
    Citations
    Merlo, O., Bell, S. J., Menguc, B. & Whitwell, G. J. (2006). Social capital, customer service orientation and creativity in retail stores. JOURNAL OF BUSINESS RESEARCH, 59 (12), pp.1214-1221. https://doi.org/10.1016/j.jbusres.2006.09.021.
    Access Status
    This item is currently not available from this repository
    URI
    http://hdl.handle.net/11343/28026
    DOI
    10.1016/j.jbusres.2006.09.021
    Description

    C1 - Refereed Journal Article
    Keywords
    Marketing

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